Mandarin Service Desk EngineerJ-K Network Manpower Services

Posted on 25 June 2020
Basic understanding of AD, AD groups, Security Groups, etc
Good technical expertise on Windows 10, Office365 and MS Products
Understanding and experience in supporting Antivirus software
Understanding of Windows patch and other security updates
Should have understanding on MFA (Multi-Factor Authentication)
Experience in working with remote support tools
Good Knowledge on Voice Video Conferencing solutions
Basic understanding on Printer Support
Good Understanding of ITSM tools Preferably ServiceNow
Should have good understanding on ITIL process
Requirements
Bachelor's degree
Amenable to work in McKinley, Taguig and in shifting schedule
Should have experience in voice support
1-3 years of Experience in technical Voice Support or ServiceDesk
Proficient in Mandarin and English (both speak, read and write)
Skills / Software
Customer ServiceTechnical Support
Working Location
C-5, Culiat, Taguig, Philippines
Apply Now
Job Description
Bossjob