mandarin hr services administrator (temporary Work From Home - provided laptop)J-K Network Manpower Services

Pasay City
Php 70,000 - Php 90,000
English, Mandarin
Multilingual Filipino
BENEFITS:
Shifting Schedule
Temporary Work From Home
Can Provide Laptop
Visa Processing
HMO
Sick and Vacation Leaves
Government Mandated Benefits
Other Allowances and Incentives
JOB DETAILS:
Company Profile: The biggest and the world's most popular marketplace for authentic products such as electronics, house hold, books, video games and even software. They are currently one of the most used online platforms around the world.
Requirements:
Fluent in Mandarin and English
Customer service experience required with at least 2 years experience
Problem solver, able to troubleshoot issues independently or escalate when necessary sense of accountability and sound personal judgment
Proven analytical capabilities, comfortable working with large amounts of data and in developing metrics and reporting
Excellent written and verbal communication skills(English & Mandarin)
Self-sufficient and able to work with little direct supervision
2+ years' experience in a related field
Customer service orientation with ability to serve multiple customers (recruiters, multiple levels of HR business partners and vendors)
Audit / Compliance experience
Experience in retail, warehouse or multi-location virtual HR support
Problem solver, able to troubleshoot issues independently or escalate when necessary - sense of accountability and sound personal judgment
Proven analytical capabilities, comfortable working with large amounts of data and in developing metrics and reporting
Excellent written and verbal communication skills(English)
Self-sufficient and able to work with little direct supervision
Responsibilities:
Administer the initiation and adjudication of background checks and provide additional support
Provide ongoing support to Local HR teams and HR Services colleagues by improving the overall program, self-service training tools, and monitoring necessary policy and process updates as the program grows
Respond to system access requests, questions, and troubleshoot program issues on behalf of employees, managers and HR
Identify areas for improvement and take ownership of implementing changes
Participate in technical program enhancement projects with HR Systems teams
Run regular audits to ensure 100% adherence the compliance regulation
Improve and maintain compliance metrics for HR, Leadership, and business review
Monitor service level agreements, resolve issues with internal and external service providers
Develop and conduct on-site and virtual compliance audits, draft audit reports detailing methodology, results, and recommendations
Assist with new compliance projects as needs arise
Assist with other HR Transactional work as needs arise
Recruitment Process: (ALL ARE DONE THRU ONLINE ASSESSMENT)
Phone interview with HR
Language assessment (computer and essay writing in mandarin)
Multiple choice on how to solve inquiries in Mandarin
Final interview with Local Chinese
Job offer and contract signing
ALL ARE ONLINE ASSESSMENTS
HOW TO APPLY:
Please send your resume to: [Protected Info] | [Protected Info]
Contact Number: Globe: [Protected Info]
Skype: live:mandarinjobs
Whatsapp: +63 936 973 4186
WeChat: Jknetworkofficial
Facebook Page: https://www.facebook.com/nihon.hiro.3
Company Website: https://jknetwork-jobs.com/
Look for Ms. Alena
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J-K Network Services

Taguig City, Metro Manila
₱45,000-75,000 per month
Temporary
Full-time