Negotiable
English, Mandarin
Multilingual Filipino
BENEFITS:
Retention Bonus
Promotion opportunities
HMO
15 Vacation leave
10 Sick leave
Other Bonuses
Government Mandated Benefits
JOB DETAILS:
Company Profile: This is one of the Biggest Business Process Outsourcing providers of multi-channel customer experience and back office solutions. They understand the problem of outsourcing your company's operations and services.
Responsibilities:
Responsible for assisting clients with product information.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Ensure customer satisfaction and provide professional customer support.
Serves customers by helping them select the best products.
Requirements:
Fluent in speaking, reading and writing in Mandarin.
Intermediate level in English language.
Experience in the BPO industry is a plus.
Customer Service experience is a plus.
Open to undergraduates and graduates
Interview Process:
Paper Screening
Initial Interview with the HR
Final Interview with Manager
APPLY NOW!
For interested applicants, you may send your resume to [Protected Info]
For more inquiries, you may contact us through:
Email: [Protected Info]
Contact No: [Protected Info]
Skype: live:mandarinjobs
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J-K Network Manpower Services
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Permanent
Full-time
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