Mandarin customer relations officer (makati city with housing allowance)J-K Network Manpower Services

Makati City
Php 80,000 - Php 95,000
English, Mandarin
Foreigner
BENEFITS:
Monthly Meal allowance
Monthly Housing allowance PHP18,000
Annual Leaves
Medical insurance
Life insurance
JOB DETAILS:
Company Profile:
This is one of the biggest amusement and gaming corporations. Providing both technical and customer support services to offshore clients primarily in interactive gaming.
Requirements:
Proficient in Mandarin and English
Diploma or Bachelor's Degree Graduate
Ability to develop solutions and circulate these across the team as efficiently as possible
Able to contribute positive ideas
Adept in constructive handling with conflicts
6 months-1 year Customer Service job experience
Responsibilities:
Take full responsibility in dealing with relevant customer's complaints and queries.
Requests for information at the start and end process through Live Chat, outbound calls, emails,and other authorized communication tools
Follow up on unresolved inquiries through emails or phone calls
Coordinate with Payment Team regarding customers pending cases such as deposit and withdrawal transactions.
Complete logs, records, and daily shift reports.
Other duties as assigned.
Recruitment Process:
HR- initial screening
Client's interview
Hiring Manager for Final interview
Job Offer
APPLY NOW!
For interested applicants, you may send your resume to [Protected Info] or [Protected Info]
For more inquiries, you may contact us through:
Email: [Protected Info] | [Protected Info]
Contact No: [Protected Info]| 245 2829
Skype: live:mandarinjobs
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J-K Network Manpower Services

Makati City, Metro Manila
Permanent
Full-time