Are you looking to be a part of a company that cares about your professional growth, all while empowering you to become the best person to your family, peers, and the community? Discover how a career in SEAOIL can nurture your growth, as you make your mark in fuelling a better future for others.
Every role in SEAOIL contributes significantly to the company. Here's a summary of what you will be doing in this job:
1. Ensures the proper administration of operational activities, especially in the Lubes bay of handled LubeServ service workshop
2. Responsible for providing an outstanding service experience by making meaningful connections with new and returning customers
Success in the role will require you to fulfill the following responsibilities:
1. Vehicle Preventive Maintenance Services including general troubleshooting
1.1 Manage, direct service workflow in the Lubes Bays
1.2 Ensures full compliance to Lubeserv Customer Handling Procedure in handled workshop
2. Product Sales
Drive sales and profitability of handled Lubeserv site via recommended automotive services by communicating benefits and product features appropriately and upselling all applicable Lubeserv Express Lube service packages
3. Customer Management
3.1 Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
3.2 Informs customers of repairs needed with cost estimates and repair completion
3.3 Manages customer complaints
3.4 Monitors all on-going vehicle repairs and provides status to customers as needed
3.5 Build customer relationships and ensure customer satisfaction through understanding their needs
3.6 Communicate all advertising and promotion of products and services
3.7 Contribute to promotional merchandising and special events
3.8 Effectively communicate all warranties, promotions, and advertisements to customers
4. Service Performance & Management
4.1 Prepare service orders with complete description of customer concerns
4.2 Endorses service job orders to mechanics and assists with vehicle troubleshooting
4.3 Utilize tools provided to make recommendations to guests based on manufacturing guidelines
4.4 Maintain a clean and safe work and customer area
4.5 Perform a variety of tasks as necessary in delivering customer experience w/ highest satisfaction , which may include performance of Lubeserv Technician duties & responsibilities, light and heavy lifting, including tires and wheels, etc.
4.6 Hands over vehicle to customers once vehicle service is done
5. Inventory Management
Monitors and manages inventory of LubeServ service center equipment
6. Reporting and Records Management
6.1 Logs and keeps accurate documentation of oil change service requests provided to the customers
6.2 Submits the following reports to the assigned Accountant
6.2.1 Daily Sales Report (cash and inventory)
6.2.2 Other reports as deemed necessary
6.3 Maintains customer database
7. Cash Management
Ensures that all cash on hand and deposit details are properly declared and recorded daily
8. People Management
8.1 Supervises the performance and implements the shift schedules of LubeServ Technicians
8.2 Perform LubsServ Technician evaluation, coaching and development monitoring
8.3 Upskilling of LubeServ technicians
9. Performs other related functions that may be assigned from time to time
Preferred Qualifications for the Role
Graduate of a Bachelor's degree in any course
At least 1-2 years of relevant experience; Proven experience with related technical skills
Willing to be assigned in Anabu, Imus, Cavite.
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
An advocate of workplace safety
Basic Computer skills to prepare and submit daily sales reports and utilize a timekeeping system.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Realistic Job Preview:
- The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
- Depending on location, Lubeserv sites may be open 7 days a week, which may include weekends and some holidays
Expectations from Candidates:
Candidates who are invited for HR screening will need to undergo and pass an online exam and/or technical exam, and accomplish HR documents, personality tests, and essay exams before proceeding to the HR interview.
Candidates who pass the HR interview would then need to submit soft copies of their available pre-employment requirements, such as the Transcript of Records, Diploma, and NBI clearance. The complete list will be provided by the recruiter.
In the event candidates are hired, they would be required to submit hard copies of all the pre-employment requirements and pass the medical exam and background check before onboarding.
Benefits of Working in the Company:
1. Office-based positions can enjoy the privilege of working from home during the pandemic
2. Employees will have the opportunity to be trained by our in-house training team and subject matter experts
3. Early regularization opportunity
4. Family-oriented culture
JOIN SEAOIL TODAY.
A company purposefully built over 40 years ago, SEAOIL has become the largest and leading independent fuel company in the Philippines--a success we share with every SEAOILer.
We believe that each one is a partner and a steward of all resources and opportunities entrusted to us. Together, we develop holistic individuals who lead with integrity, humility, and a commitment to responsibly serve others and continuously make things better around them.
Learn and grow with us! Be part of the SEAOIL Philippines, Inc. family today.
Seaoil
Every role in SEAOIL contributes significantly to the company. Here's a summary of what you will be doing in this job:
1. Ensures the proper administration of operational activities, especially in the Lubes bay of handled LubeServ service workshop
2. Responsible for providing an outstanding service experience by making meaningful connections with new and returning customers
Success in the role will require you to fulfill the following responsibilities:
1. Vehicle Preventive Maintenance Services including general troubleshooting
1.1 Manage, direct service workflow in the Lubes Bays
1.2 Ensures full compliance to Lubeserv Customer Handling Procedure in handled workshop
2. Product Sales
Drive sales and profitability of handled Lubeserv site via recommended automotive services by communicating benefits and product features appropriately and upselling all applicable Lubeserv Express Lube service packages
3. Customer Management
3.1 Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
3.2 Informs customers of repairs needed with cost estimates and repair completion
3.3 Manages customer complaints
3.4 Monitors all on-going vehicle repairs and provides status to customers as needed
3.5 Build customer relationships and ensure customer satisfaction through understanding their needs
3.6 Communicate all advertising and promotion of products and services
3.7 Contribute to promotional merchandising and special events
3.8 Effectively communicate all warranties, promotions, and advertisements to customers
4. Service Performance & Management
4.1 Prepare service orders with complete description of customer concerns
4.2 Endorses service job orders to mechanics and assists with vehicle troubleshooting
4.3 Utilize tools provided to make recommendations to guests based on manufacturing guidelines
4.4 Maintain a clean and safe work and customer area
4.5 Perform a variety of tasks as necessary in delivering customer experience w/ highest satisfaction , which may include performance of Lubeserv Technician duties & responsibilities, light and heavy lifting, including tires and wheels, etc.
4.6 Hands over vehicle to customers once vehicle service is done
5. Inventory Management
Monitors and manages inventory of LubeServ service center equipment
6. Reporting and Records Management
6.1 Logs and keeps accurate documentation of oil change service requests provided to the customers
6.2 Submits the following reports to the assigned Accountant
6.2.1 Daily Sales Report (cash and inventory)
6.2.2 Other reports as deemed necessary
6.3 Maintains customer database
7. Cash Management
Ensures that all cash on hand and deposit details are properly declared and recorded daily
8. People Management
8.1 Supervises the performance and implements the shift schedules of LubeServ Technicians
8.2 Perform LubsServ Technician evaluation, coaching and development monitoring
8.3 Upskilling of LubeServ technicians
9. Performs other related functions that may be assigned from time to time
Preferred Qualifications for the Role
Graduate of a Bachelor's degree in any course
At least 1-2 years of relevant experience; Proven experience with related technical skills
Willing to be assigned in Anabu, Imus, Cavite.
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
An advocate of workplace safety
Basic Computer skills to prepare and submit daily sales reports and utilize a timekeeping system.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Realistic Job Preview:
- The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
- Depending on location, Lubeserv sites may be open 7 days a week, which may include weekends and some holidays
Expectations from Candidates:
Candidates who are invited for HR screening will need to undergo and pass an online exam and/or technical exam, and accomplish HR documents, personality tests, and essay exams before proceeding to the HR interview.
Candidates who pass the HR interview would then need to submit soft copies of their available pre-employment requirements, such as the Transcript of Records, Diploma, and NBI clearance. The complete list will be provided by the recruiter.
In the event candidates are hired, they would be required to submit hard copies of all the pre-employment requirements and pass the medical exam and background check before onboarding.
Benefits of Working in the Company:
1. Office-based positions can enjoy the privilege of working from home during the pandemic
2. Employees will have the opportunity to be trained by our in-house training team and subject matter experts
3. Early regularization opportunity
4. Family-oriented culture
JOIN SEAOIL TODAY.
A company purposefully built over 40 years ago, SEAOIL has become the largest and leading independent fuel company in the Philippines--a success we share with every SEAOILer.
We believe that each one is a partner and a steward of all resources and opportunities entrusted to us. Together, we develop holistic individuals who lead with integrity, humility, and a commitment to responsibly serve others and continuously make things better around them.
Learn and grow with us! Be part of the SEAOIL Philippines, Inc. family today.
Seaoil
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Cavite
Permanent
Full-time
Permanent
Full-time
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Seaoil
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Ortigas, Metro Manila
Position lubeserv Service advisor (imus) - re entry 1 recruited by the company Seaoil at Cavite, Joboko automatically collects the salary of , finds more jobs on Lubeserv Service Advisor (Imus) - re entry 1 or Seaoil company in the links above