Linux System Support EngineerDTN Philippines

Description:
As our Systems Support Engineer, you will be part of our global Operations department. You work shifts in our 24/7 Operation Center, with a team of Systems Support Engineers. You work with open source technologies such as Linux, Apache, Tomcat and Icinga.
You monitor our platforms and analyze incidents, which you fix or find a workaround for, focused on quick outage recovery and root cause analysis. You accurately document and communicate the solutions you find, both internally and towards our customers. We also have a knowledge database, to ensure expertise sharing and learning from engineers located in various countries takes place.
Requirements:
Our requirements:
BS degree in Computer Engineering, Computer Science, Information Technology or equivalent experience in a tech-savvy company;
3-5 years' professional experience in an international 24/7 environment
Expert in Linux administration (Redhat/CentOS/Debian/Fedora) for complex production environment;
Ability to adapt in supporting our in house applications
Experience with monitoring tools (such as Icinga) is a plus
Excellent troubleshooting and critical thinking capabilities
Familiarity with the ITIL service management process
Capable of creating documentations based on daily interactions with other support teams
Can perform diagnostic routines to isolate and correct system-related problems
You focus on our customer, always looking for ways to deliver the highest possible quality;
You are organized and disciplined in following procedures, with a positive attitude and willingness to support;
You have excellent communication skills in English, both oral and written.
Salary: ₱55000 - ₱65000
Address: Taguig
How to Apply: Apply at Bossjob!
DTN Philippines At DTN, our mission is to empower you with intelligent and actionable insights. These insights, make sense of the data to help you and your business prosper. We are your trusted partner, an independent source of information that helps you feed, fuel and protect the world.
We provide independent actionable insights to the Nth Degree. Insights that drive some of the world's largest and smallest companies forward. So they can reduce their risk, drive increased profits and make smarter business decisions. In the end, when our customers prosper, we all prosper.
Agriculture
Around the world, farmers and the agribusinesses they work with rely on DTN to provide expert analysis of commodity markets; hyper-local weather and disease insights to guide planting, growing and harvesting operations; and a real-time pulse on the industry so they know what's happening and how it may affect their operations. The world's farmers and agribusinesses are feeding the world and DTN is there, helping them be more productive and profitable.
Energy
Oil, gas and energy companies look to DTN to help manage fuel supply chains, provide expert weather insights and optimize the downstream oil and gas operations. Buyers, sellers, energy market experts, and transportation companies fuel our world and DTN is there helping them manage risk and make informed decisions.
Weather
For municipalities and states, event organizers, utility providers and more, protecting customers and their business is of utmost importance. When they have to plan for the worst, they look to DTN for expert weather insights and recommendations on how to proceed safely. Organizations protect our world and DTN is there, providing actionable insights into the weather and how to keep spectators, enthusiasts, fans, travelers and the general public safe from hazardous conditions.
Locations
Our customers are global, whether they are headquartered in the United States or elsewhere, they reach customers all over the world. That's why we have a presence and partners in many of the same locations where our customers operate - to ensure we have a local understanding of the insights that are needed to drive business forward.
Our Values
Customer Delight-We consider our customers in all that we do. We strive to provide an experience greater than their expectations. Our aspiration is to delight our customers every day to help make them successful.
Innovation-We encourage a continuous flow of ideas and creativity to offer valuable solutions to our customers driven by innovation. We listen to our customers and embrace an entrepreneurial spirit to help them succeed. We embody an atmosphere that encourages risk taking, speed, and agility.
Education-We are committed to ongoing educational development to accelerate career growth. We promote an environment conducive to learning that drives personal and company excellence to benefit our customers.
Colleague Focus-We empower, inspire, and energize our colleagues treating one another as partners. We endeavor to develop and recruit best-in-class talent to balance our strong historical experience with a view toward the future. We recognize and reward colleagues for their achievements.
Teamwork-We work together as one team to achieve our goals and serve our customers. Each of us is given the opportunity to have a positive impact on our collective success. We promote and support a diverse, yet unified team.
Integrity-We act with integrity each and every day employing the highest ethical standards. We treat everyone with the utmost level of respect and we are accountable for our actions. We make clear commitments and we keep them.
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DTN Philippines At DTN, our mission is to empower you with intelligent and actionable insights. These insights, make sense of the data to help you and your business prosper. We are your trusted partner, an independent source of information that helps you feed, fuel and protect the world.
We provide independent actionable insights to the Nth Degree. Insights that drive some of the world's largest and smallest companies forward. So they can reduce their risk, drive increased profits and make smarter business decisions. In the end, when our customers prosper, we all prosper.
Agriculture
Around the world, farmers and the agribusinesses they work with rely on DTN to provide expert analysis of commodity markets; hyper-local weather and disease insights to guide planting, growing and harvesting operations; and a real-time pulse on the industry so they know what's happening and how it may affect their operations. The world's farmers and agribusinesses are feeding the world and DTN is there, helping them be more productive and profitable.
Energy
Oil, gas and energy companies look to DTN to help manage fuel supply chains, provide expert weather insights and optimize the downstream oil and gas operations. Buyers, sellers, energy market experts, and transportation companies fuel our world and DTN is there helping them manage risk and make informed decisions.
Weather
For municipalities and states, event organizers, utility providers and more, protecting customers and their business is of utmost importance. When they have to plan for the worst, they look to DTN for expert weather insights and recommendations on how to proceed safely. Organizations protect our world and DTN is there, providing actionable insights into the weather and how to keep spectators, enthusiasts, fans, travelers and the general public safe from hazardous conditions.
Locations
Our customers are global, whether they are headquartered in the United States or elsewhere, they reach customers all over the world. That's why we have a presence and partners in many of the same locations where our customers operate - to ensure we have a local understanding of the insights that are needed to drive business forward.
Our Values
Customer Delight-We consider our customers in all that we do. We strive to provide an experience greater than their expectations. Our aspiration is to delight our customers every day to help make them successful.
Innovation-We encourage a continuous flow of ideas and creativity to offer valuable solutions to our customers driven by innovation. We listen to our customers and embrace an entrepreneurial spirit to help them succeed. We embody an atmosphere that encourages risk taking, speed, and agility.
Education-We are committed to ongoing educational development to accelerate career growth. We promote an environment conducive to learning that drives personal and company excellence to benefit our customers.
Colleague Focus-We empower, inspire, and energize our colleagues treating one another as partners. We endeavor to develop and recruit best-in-class talent to balance our strong historical experience with a view toward the future. We recognize and reward colleagues for their achievements.
Teamwork-We work together as one team to achieve our goals and serve our customers. Each of us is given the opportunity to have a positive impact on our collective success. We promote and support a diverse, yet unified team.
Integrity-We act with integrity each and every day employing the highest ethical standards. We treat everyone with the utmost level of respect and we are accountable for our actions. We make clear commitments and we keep them.
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Pinoyjobs

Taguig City, Metro Manila
Permanent
Full-time