Linux System Support EngineerDTN Philippines

Posted on 17 September 2020
As our Systems Support Engineer, you will be part of our global Operations department. You work shifts in our 24/7 Operation Center, with a team of Systems Support Engineers. You work with open source technologies such as Linux, Apache, Tomcat and Icinga.
You monitor our platforms and analyze incidents, which you fix or find a workaround for, focused on quick outage recovery and root cause analysis. You accurately document and communicate the solutions you find, both internally and towards our customers. We also have a knowledge database, to ensure expertise sharing and learning from engineers located in various countries takes place.
Requirements
Our requirements:
BS degree in Computer Engineering, Computer Science, Information Technology or equivalent experience in a tech-savvy company;
3-5 years' professional experience in an international 24/7 environment
Expert in Linux administration (Redhat/CentOS/Debian/Fedora) for complex production environment;
Ability to adapt in supporting our in house applications
Experience with monitoring tools (such as Icinga) is a plus
Excellent troubleshooting and critical thinking capabilities
Familiarity with the ITIL service management process
Capable of creating documentations based on daily interactions with other support teams
Can perform diagnostic routines to isolate and correct system-related problems
You focus on our customer, always looking for ways to deliver the highest possible quality;
You are organized and disciplined in following procedures, with a positive attitude and willingness to support;
You have excellent communication skills in English, both oral and written.
Skills / Software
LVMLinuxVirtual MachinesScripting
Working Location
Taguig, Philippines
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Job Description
Bossjob

Taguig City, Metro Manila
₱55,000-65,000 per month
Permanent
Full-time