korean Customer care specialist- p 90,000Quezon City

 
Company Profile: One of the biggest business process companies around the world that provides quality and efficient healthcare solutions to many patients and businesses.
 
Korean Customer Care Specialist
Industry: BPO
Location: Pasay City
Salary: P 80,000- P 90,000
Work Schedule: Dayshift, Weekends off
Work Setup: ONSITE
 
Benefits:
•Visa Processing for Expats
•HMO (Medical Insurance)
•13th month pay
•PAID Vacation, Emergency and Sick Leaves
•Government-mandated benefits (SSS, Philhealth & Pag-ibig)
•Performance based incentives
•Outstanding career development opportunities
•Work-life balance
 
Qualifications:
•Korean National present in Philippines
•Open to Tourist and Permanent Visa Holders
•Filipino with business level proficiency in Korean
•Must have Customer Service or BPO Experience
•At least 2 years in College
•Knowledge of medical and clinical terminology is an advantage
•Can start working asap
 
Job Duties:
•Effectively communicate product information to customers through email, phone and other digital communication platforms
•Maintain accurate and updated records of customers information
•Provide immediate resolution with compliance with the standard responses
•Respond to inquiries related to product information and pricing, product quality complaints, adverse experiences and more
 
Recruitment Process
• Initial interview
• HR Interview
• Client Interview
• Job Offer
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