IT Service Desk associateRobert Bosch Engineering and Business Solutions Limited

Job Description
Job Description
First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
Use knowledge base in daily business
Frequently communicates with team management about new solutions and open points
Support the ITSD Global Team in developing new ways of working
Qualifications
Fresh Graduates are welcome to apply
Fluent in Business English
Strong attention to details
General IT Knowledge with focus on workplace IT
Ability of cross-functional thinking and quick problem solving skills
Customer service and solutions-oriented person, conveying genuine willingness to help
High degree of self-motivation and learning potential
Ability to work under pressure, shifting scheduleand working onsite
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted.