immediate hiring - Customer Service Representative - davao cityMetacom Business Process Outsourcing Solutions Inc.

Job Title: Customer Service Representative
 
Job Summary
We are looking for a Customer Service Representative to help customers with questions, problems, and requests. You will provide support by phone, email, or chat and make sure customers have a positive experience.
 
Responsibilities
Answer customer questions in a friendly and timely way
Provide information about products and services
Help solve customer problems and complaints
Process orders, returns, and payments
Keep records of customer interactions
Escalate issues when needed
Follow company policies and guidelines
Qualifications
High school diploma or equivalent
Good communication and listening skills
Basic computer skills
Ability to stay calm and positive
Customer-focused attitude
Schedule
Full-time or part-time
May include evenings or weekends depending on business needs