Human Resource specialist - bpo industry | night-shift | onsiteStaff Outsourcing Solutions, LLC

We are seeking an experienced and dedicated HR Specialist with a strong background in Employee Relations and Discipline to join our Human Resources team. This role is critical in promoting a positive work environment, ensuring fair and consistent application of company policies, and supporting leadership in managing workplace issues effectively and professionally.
 
Key Responsibilities
Serve as a primary point of contact for employee relations issues, including conflict resolution, workplace concerns, and disciplinary.
Provide guidance and coaching to managers and employees on HR policies, procedures, and best practices.
Conduct thorough investigations into employee complaints, policy violations, and other workplace incidents, ensuring objectivity, fairness, and compliance.
Draft and review documentation related to disciplinary actions, performance improvement plans, and terminations.
Partner with legal counsel when needed to address high-risk or complex employee relations matters.
Track and analyze employee relations trends and recommend proactive strategies to reduce issues and foster a positive work culture.
Ensure all actions are compliant with labor laws and internal policies.
Assist with policy development and updates in alignment with current legislation and best practices.
Support organizational change and workforce planning initiatives by providing insight on team dynamics and employee engagement.
Qualifications:
Bachelor's degree in a relevant field (e.g., HR, Business, Psychology).
Minimum of 2 years of HR experience with an emphasis on employee relations and disciplinary procedures.
Demonstrated ability to handle complex employee issues and conduct thorough investigations.
Expertise in employment laws and regulations.
Exceptional interpersonal, mediation, and conflict-resolution skills.
Proven ability to thrive in a fast-paced environment and manage competing priorities with strong attention to detail.
High level of integrity, discretion, and professionalism.
Why join with us?
A dynamic work culture that values innovation, ownership, and people-first practices
Supportive leadership and strong career growth potential
Competitive Compensation package with Salary Appraisals
Saturday-Sunday Off
Equipped with the latest technologies
Offers Full-time employment and Career Growth
Easily accessible from almost any part of the Metro Cebu area
One-day Application Process only
Service Incentive Leaves Upon Regularization
Attendance Productivity Incentives
Additional Hazard Pay within Qualifying Hours
Stable Job with Salary Appraisals
Holiday and Night Differential Premium Pay Rates
Job Promotion is highly possible... if YOU have the drive.
HMO/Health Insurance
Work-Life Balance
Free Pre-hiring Medical Laboratories
Free Coffee
Staff Outsourcing Solutions, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.
 
Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extend your global reach. The variety of services we offer that targets specific market segments makes us a reliable and long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Staff Outsourcing Solutions is the right partner as an offshore and BPO solutions provider.
 
Overview:
 
Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.
 
Staff Outsourcing Solutions is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by the Labor Law of the Philippines.
 
For more information about our company, visit the following sites:
Website: www.staffoutsourcing.com
Facebook Page: https://www.facebook.com/staffoutsourcingsolutions/
Instagram: @staffoutsourcingsolutions
LinkedIn: https://www.linkedin.com/company/13194738/admin/