hr service associate (americas support - Night Shift)SAP

Requisition ID: 273052
Work Area: Human Resources
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.
HR Direct Associate
Duties and Responsibilities
Execute HR process work as documented in HR process maps
Use HR tools and systems to appropriately document and complete assigned work
Team with both internal and external contacts to complete processes (such as legal, IT, vendors, etc.)
Provide accurate, customer-focused advice, and support to all HR customers, such as HR colleagues, other SAP departments, employees, etc.
Work with other team members to share knowledge on topics to ensure cross-training and scalability for all process work
Escalate process breakdowns and issues to the next level for support
Recommend process changes to next level for decision
Understand the scope of process work in the Shared Service Center and the Service Level Agreement /Key Performance Indicator
Participate / Support in Ad hoc Projects
Skills/Competencies
Customer- service oriented
Good communication and conflict management skills
Multi-tasking - ability to organize and prioritize
Detail-oriented
Mange to timelines
Decision making within process or guidelines
High fluency in spoken, understanding, and written English
Experience
Minimum 2 - 3 years of relevant working experiences
Degree in Business Administration or other related disciplines
Good exposure to HR in the MNC context
Candidate must be willing to work in Ortigas, Pasig city
Available to start by March or April 2019
#SEAHotJob
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).
Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:
SAP

Manila City, Metro Manila
Permanent
Full-time