Introduction
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
Your Role and Responsibilities
As Payroll Tax Practitioner, you'll be able to do the following tasks/functions:
Ensure accuracy of employee and employer contributions for statutory requirements. This requires knowledge of tax and labor laws of the country managed.
Ensure accuracy of other payments & deductions calculated by the system. This requires in-depth knowledge of legal and company requirement.
Generation of Pay Statements and other Business reports.
Generation of statutory reports. This requires knowledge/understanding of the country forms and government guidelines to complete these. The process owner should also have the capacity to verify that all information reported is accurate and legally-compliant.
Journal entries posting, accruals, account reconciliation (requires knowledge of company's accounting guidelines and in-depth knowledge of payroll accounting matters).
Interface with external customers for requests &/or issue resolution (eg. Banks, Government officers, client, vendor).
Remittance of payments to tax authorities, government offices and 3rd parties.
Acts as Tier 2 for Issue Resolution of Payroll/Payroll Tax related matters.
Responsible for Legal Change Management and Document Management specific to Payroll.
Implements internal control measures and conducts regular control self assessments to ensure that processes meet IC requirements.
Required Technical and Professional Expertise
Performs tasks to maintain and establish employees' garnishment records.
Act as Tier 2 for Issue Resolution of garnishment-related matter
Receives garnishment set up/release order and enters them correctly to the employee's payroll in a timely manner.
Coordinates with the State or the Court to verify certain garnishment information and make sure that the deductions comply with the federal and state regulations.
Processing of Garnishment cases (answering interrogatories, updating information in the system, validation, and issue resolution).
Ensure that all garnishment deductions are compliant.
Ensure that system rules are up to date with legislation changes.
Identify and correct entry errors
Comply with correspondence turn around time.
Coordinate actions to manage incidents.
Answer and service client queries regarding the garnishment related concerns.
Correspond and communicate necessary operation
Preferred Technical and Professional Expertise
Ability to deal with highly personal, confidential information
Strong Thinking and Problem Solving Skills - must have demonstrated the ability to analyze and solve complex issues
Client-focused - Recognizes client needs and recommends appropriate solutions
Team Player - must be able to build collaborative relationships with colleagues and clients, is able to deal flexibly with others
Taking Ownership - Accepts responsibilities for actions and decisions and prioritizes work based on business demands
Strong thinking and problem solving skills able to analyze errors/complex situations and identify appropriate solutions
Strong interpersonal skills able to collaborate with people and work effectively in a team
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion. Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
Your Role and Responsibilities
As Payroll Tax Practitioner, you'll be able to do the following tasks/functions:
Ensure accuracy of employee and employer contributions for statutory requirements. This requires knowledge of tax and labor laws of the country managed.
Ensure accuracy of other payments & deductions calculated by the system. This requires in-depth knowledge of legal and company requirement.
Generation of Pay Statements and other Business reports.
Generation of statutory reports. This requires knowledge/understanding of the country forms and government guidelines to complete these. The process owner should also have the capacity to verify that all information reported is accurate and legally-compliant.
Journal entries posting, accruals, account reconciliation (requires knowledge of company's accounting guidelines and in-depth knowledge of payroll accounting matters).
Interface with external customers for requests &/or issue resolution (eg. Banks, Government officers, client, vendor).
Remittance of payments to tax authorities, government offices and 3rd parties.
Acts as Tier 2 for Issue Resolution of Payroll/Payroll Tax related matters.
Responsible for Legal Change Management and Document Management specific to Payroll.
Implements internal control measures and conducts regular control self assessments to ensure that processes meet IC requirements.
Required Technical and Professional Expertise
Performs tasks to maintain and establish employees' garnishment records.
Act as Tier 2 for Issue Resolution of garnishment-related matter
Receives garnishment set up/release order and enters them correctly to the employee's payroll in a timely manner.
Coordinates with the State or the Court to verify certain garnishment information and make sure that the deductions comply with the federal and state regulations.
Processing of Garnishment cases (answering interrogatories, updating information in the system, validation, and issue resolution).
Ensure that all garnishment deductions are compliant.
Ensure that system rules are up to date with legislation changes.
Identify and correct entry errors
Comply with correspondence turn around time.
Coordinate actions to manage incidents.
Answer and service client queries regarding the garnishment related concerns.
Correspond and communicate necessary operation
Preferred Technical and Professional Expertise
Ability to deal with highly personal, confidential information
Strong Thinking and Problem Solving Skills - must have demonstrated the ability to analyze and solve complex issues
Client-focused - Recognizes client needs and recommends appropriate solutions
Team Player - must be able to build collaborative relationships with colleagues and clients, is able to deal flexibly with others
Taking Ownership - Accepts responsibilities for actions and decisions and prioritizes work based on business demands
Strong thinking and problem solving skills able to analyze errors/complex situations and identify appropriate solutions
Strong interpersonal skills able to collaborate with people and work effectively in a team
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion. Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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