hiring CUSTOMER SERVICE reps with payroll experienceConduent

CSR - HR ACCOUNT
We care about your safety in this time of health crisis, so we make our recruitment process convenient for you!
Job Description
• Fluent in written and spoken English, can convey information clearly and effectively, in both written and verbal forms
• Ability to multitask
• Must be able to work in a fast-paced work environment
• Onsite training and operations
• Back office job
• 2 years in college
• With or without BPO background as long as with extensive experience in HR and Payroll functions
• 1 C04 to handle additional APAC countries (Australia and New Zealand) - payroll background a must!
• 1 C04 will function as SME for the WFA team. To do case reviews, peer checks, audits and SME support for the C03's.
• APAC shift of 4:30am to 1:30pm or 12:00 to 9:00pm local Philippine Time (shifting)
Responsibility Statements
• Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations)
• Prepares year-end benefit statements and benefit record updates.
• Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates.
• Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums.
• Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees.
• Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts)
• Prepares offers, terms, and conditions letters.
• Performs other duties as assigned.
• Complies with all policies and standards.
Recruitment Process:
• 1st - Submit your application
• 2nd - Online Assessment (will be sent in your email)
• 3rd - Initial Screening (Over-the-Phone)
• 4th - Initial Interview (Over-the-Phone)
• 5th - Language Assessment (Over-the-Phone)
• 6th - Final Interview (Over-the-Phone)
*Read carefully the details before applying to help you out in terms of the application process.