german Customer support agentEastvantage Business Solutions Inc.

About the role: * Customer Support (via phone / video conference / email) in different languages for course participants from all over the world * Organization and scheduling of language training courses with the participants and language train About the role: Customer Support (via phone / video conference / email) in different languages for course participants from all over the world Organization and scheduling of language training courses with the participants and language trainers Introduction to our virtual classroom in French and English, if applicable also in other languages First Level IT Support Communication and collaboration with other internal departments to ensure a smooth course organization and high customer satisfaction Administration, documentation Position requirements: Native-level fluency in French and very good English skills, other language skills are a plus Educational background in languages, pedagogy, tourism, business or a similar field Ideally has first work experience in customer service / support, outbound calling, administration or project management A good level of comfort with technology and MS Office Excellent communication skills, highly organized and structured working style Is energetic, highly-motivated and likes working in a multicultural team Is able to balance multiple tasks and priorities flexibly and exudes professionalism and competence
Monster

Philippines
Permanent
Full-time