finance Operations specialistSAP

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The SAP Global Cash Collections Organization resumes ownership of the company's trade receivables. The main focus is improvement of cash-flow by driving timely settlement from customers using standardized processes and tools. The organization will engage with other relevant departments within the company to resolve disputes and inform about necessary impairments. It provides timely and relevant reporting and supports projects.
The Finance Specialist is working more independently within the relevant collections team than a Finance Associate. While still working across all standard collections relevant tasks on a defined customer portfolio in cooperation with a senior member of the team, he/she will assume responsibility for additional tasks.
Key Areas of Responsibility and Tasks:
Perform monitoring and collection of receivables including overdue receivables
Proactively call or email customers to reassure the time of invoice payment
Investigate billing discrepancies and respond to external queries through Dispute Cases
Handle a selected group of customers
Work closely with both internal & external customers to expedite the collection efforts
Investigate A/R impairments and propose Individual Bad Debt Provision
Escalate to management team any problem that holds the collection process to flow
Attend and provide accurate customer payment status to CFO and other business partners during scheduled AR reviews
Update reports and send the statement of accounts to each customer
Support the training of new team members
Participate in projects
Monitor open dispute cases and help to resolve in a timely manner
Follow SAP processes and use application tools available in ISP
Support Ad-hoc queries and contributes to projects
Contact for external and internal auditors
Analyze and investigate dispute cases to avoid complaints in future
Competences & Skills:
Accounting and collections knowledge and experience
Customer focus approach
Monitoring of payment behavior of customers and acting accordingly
Ability to work under pressure
Ability to work in an international environment
Quality Focus
Results Driven
Teamwork & Collaboration
Operate SAP Financial Processes & Systems
Analytics capabilities
Good problem solving skills are required
Must be a well-organized and self-starter with "can do" attitude
Experience & Language Requirements
Collections experience in a large enterprise and complex environment preferred (2-5 years)
Fluent written and spoken language skills in English required
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SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
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SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:296272 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
SAP

Manila City, Metro Manila
Permanent
Full-time