No cold calling, all calls are scheduled!
 
Select VoiceCom is an American and Australian-owned company providing BPO services from its offices in Cebu IT Park and Felcris Centrale Mall Davao. We recently celebrated our 16th anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom and think it's a great place to work!"
 
The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for them. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing SVC family. You won't regret it!
 
Checkout our Facebook page: www.facebook.com/selectvoicecomph
 
We're on the hunt for talented Sales Development Representatives who possess strong communication and sales skills. If you're a natural conversationalist and adaptable, we want you on our team!
What we offer:
Php33,000 starting salary package
Php25,000 signing bonus
As much as Php55,000 in monthly incentives
On-site work setup
Enjoy the following benefits:
Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
Life insurance program
Free weekly in-house massage
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
Career development
Service incentive leave program
Annual salary increase based on performance
Fun and family-like working environment
Quarterly team outing
Free flowing coffee and hot chocolate
Cozy sleeping lounge and canteen plus entertainment area
Excellent office location in Cebu IT Park
*Terms and conditions apply.
 
About the account:
 
This leading technology platform offers a Premier Onboarding Call for its advisory board members where the Sales Development Representative builds rapport by doing research to understand the member's background and objectives. As part of the Onboarding team, this position plays a pivotal role in the first impression and initial training for new advisors and company members, and sets the tone for the program expectations.
 
What We're Looking For:
Natural, Conversational Sellers: We need candidates who can engage confidently without sounding scripted.
Adaptable & Confident: You should be able to adjust your approach based on the situation and sell with ease.
Preferred Experience: Outbound B2B sales experience is a plus, but not required.
Innate Sales Personality: We value individuals who naturally build rapport, think on their feet, and have a persuasive presence.
Essential duties and responsibilities:
Complete 45-minute long Onboarding calls as scheduled with our advisory members as scheduled on your calendar.
Actively engage and translate member background and growth goals into the proprietary systems to successfully onboard the new members
Promote upsell opportunities to the member to encourage retention and increased revenue
Manage a calendar of members to onboard, ensuring a successful and timely completion of the onboarding process and assist members with their needs
Follow the scripts provided and take sufficient notes, track and maintain accurate member records and ensure key onboarding milestones are met using the CRM
Quickly identify potential issues and escalate them appropriately to ensure the best possible experience for members
Ensure a smooth transition before and after onboarding
Attend training and team meetings when required
Other duties and special projects as assigned
Education, Experience, and Skills:
At least High School Graduate (old curriculum) or SHS Graduate (new curriculum)
At least 1 year of recent experience in a BPO company
Upselling or sales experience (B2B/B2C)
Possess excellent written and verbal communication skills
Good understanding of B2C and B2B customer engagement
Strong computer skills
Basic business acumen to assist in answering product and engagement related questions from advisors
Ability to provide excellent customer service while engaging members of diverse background over the phone or email
Ability to work independently and within a team environment successfully
Possess interpersonal skills in order to build effective internal and external relationships with all level of professionals to maximize company impact
Address issues with a solution-oriented approach in a timely and respectful manner
Demonstrated ability to effectively complete day to day tasks in an efficient and prompt manner
Self-directed and efficient with resources and time, as well as persistent and dependable in meeting deadlines
Professional, courteous, and responsive customer service and phone skills
Willing to work on-site
Willing to work full-time night shift
Work Schedule: Night Shift
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Select VoiceCom
About the company
Select VoiceCom jobs
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