earn 37k monthly as a community Management admin!Select VoiceCom

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.
 
If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You won't regret it!

Checkout our Facebook page: www.facebook.com/selectvoicecomph
 
What we offer:
Salary package of Php37,000
On-site work setup
Enjoy the following benefits:​
Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
Life insurance program
Free weekly in-house massage
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
Career development
Service incentive leave program
Annual salary increase based on performance
Fun and family-like working environment
Quarterly team outing
Free-flowing coffee and hot chocolate
Cozy sleeping lounge and canteen plus entertainment area
Excellent office location in Cebu IT Park
*Terms and conditions apply.
 
If you are highly motivated with a passion for helping others, we encourage you to apply for this exciting opportunity. You will be working with a talented and dedicated team and have a chance to make a real impact on our client's company and its customers.
 
Job Description:
 
Are you interested in engaging with online communities and helping to maintain a positive environment? The EMG Community Management Admin plays an important role in fostering a welcoming and engaging online presence for our brands. If you have strong reading comprehension skills and enjoy interacting with people online, this could be a great fit for you!
 
Responsibilities:
Monitor and moderate website comments to ensure they align with our community guidelines.
Engage with website users by responding to comments, questions, and concerns in a friendly and helpful manner.
Provide customer service by resolving issues, offering solutions, and ensuring users feel heard and supported.
Share valuable user feedback with internal teams to help us continually improve our products and services.
Stay connected with the team via our chat app and contribute to team meetings and discussions.
Qualifications:
Strong English writing and communication skills.
Candidates with at least 6 months of BPO experience are encouraged to apply!
Excellent reading comprehension skills, with the ability to quickly understand and respond to conversational English.
A general understanding of American culture to effectively interpret context and nuances in comments.
A positive attitude and a proactive approach to customer service.
Familiarity with social media platforms and tools.
Ability to work both independently and as part of a supportive team.
Flexibility to work varied hours, including some evenings and weekends.
Bonus Experience (Not Required):
Experience in community management or customer service.
Familiarity with moderation tools and online community platforms.
What You'll Enjoy:
Being part of a collaborative team that values your input and supports your growth.
The opportunity to make a positive impact on our online community.
Schedule: Night Shift