Is currently looking for:
 
CUSTOMER SERVCE ASSOCIATE
 
Description
Provide excellent customer service by addressing inquiries via phone, email, and chat.
Assist customers with product information, troubleshooting, and order changes.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve response times and service quality.
Participate in training sessions to enhance service skills and product knowledge.
Requirements
Educational Qualifications: High School Diploma or equivalent
Experience Level: No prior experience required, entry-level position
Skills and Competencies: Proficient in English language
Skills and Competencies: Strong work ethic and commitment to quality service
Skills and Competencies: Excellent organizational skills and attention to detail
Skills and Competencies: Familiarity with call center operations (preferred)
Qualities and Traits: Positive attitude and willingness to learn
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Metacom Business Process Outsourcing Solutions Inc.
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About the company