e-commerce operations specialist | Remote WorkAux

What we're looking for
The Expert is looking for an organized, data-driven individual with experience in supporting E-commerce operations in a fast-paced environment. This team member will be focused on providing exceptional administrative support as part of The Expert's E-commerce team. This is a terrific opportunity for an individual who wants to have an immediate impact on a rapidly growing startup.
Responsibilities
Partner with both our E-commerce and logistics teams to provide administrative support during the procurement process
Upload and manage data and image assets to create product listings in our order management system
Manage the order process, including manually placing orders with vendors, proactively following up on order timelines, and monitoring the status and details of active orders
Ensure accurate order and financial information for transactions, preparing accurate reporting for accounting
Navigate various software applications and tools in order to manage inquiries, personal workflows, and day-to-day responsibilities
Coordinate with Logistics team to ensure seamless fulfillment experience and overall handoff process post-order
Assist with all post-order inquiries and utilize problem-solving skills to resolve client and vendor issues
Additional e-commerce support as needed
Qualifications
Strong detail-oriented technical skills with proficiency in Excel and Google docs/sheets
Experience in order management software (such as flxpoint) is a plus
Strong work ethic with a high degree of record-keeping accuracy and an eye for detail and follow-through
Outstanding organizational, planning, and problem-solving skills with the ability to prioritize multiple issues and produce solutions in a fast-paced environment
Excellent written and verbal communication skills; proven ability to establish relationships with peers, clients, and internal and external stakeholders
Demonstrates reliability and ability to work collaboratively in a remote environment
Familiarity in the interior design industry
Must be willing to work US hours
Paid Vacation Leave
Paid Sick Leave
Work from Home
Medical / Health Insurance
Paid Holidays
Entry Level / Junior, Apprentice Administration and Coordination Staffing / Recruiting 1 opening Bachelor's degree graduate
Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time