Customer supportGulliver Offshore Outsourcing Inc.

How would you like to start your career at BPO Industry? At Gulliver, we take pride on a more healthy environment. Our agents will be dealing with non-irate customers. We also offer career advancement. This job ads aim to build a New Team. Depending on applicants qualifications, different job levels from Customer Support, to Team Leaders to Supervisors are up for grab.
Job Description:
Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems.
Ensure that the team members are assisted on their tasks, escalations and maintain excellent quality of results from the individual. Supervises the team and ensure that the team performs at the desired level of the staff.
Contributes to team effort by accomplishing related results as needed
Requirements:
Candidate must possess a Bachelor's/College Degree in any field
With excellent English communications skills (both writing and speaking).
Motivates and reinforces teamwork
Ability to demonstrate high degree of accuracy and must be keen to details
Good command on MS Office (Outlook, Power Point & Excel)
Preferably have experience in a BPO environment
Must be flexible, fast learner and can easily adopt to a fast phase business environment.
Willing to work shifts and during holiday/weekend
Ability to work under pressure and can meet deadlines
Benefits:
Company Christmas gift
Company events
Health insurance
Opportunities for promotion
Schedule:
Shift system
Supplemental pay types:
13th month salary
Overtime pay