Customer Service Representative (email)IBEX Global

Job Description
Inbound Email Customer Support
The position is designed specifically to answer driver and passenger email inquiries; includes car insurance and registration audit as part of the back office work.
Job Responsibilities:
Provide assistance to both driver and passenger
When the queue permits, responsibilities include back office work
Provide customers with a positive customer service experience
Attain or exceed company goals/quotas
Adhere to IBEX Global Philippines company policies and work standards
Job Requirements
QUALIFICATIONS:
Without Call Center Experience:
NO EXPERIENCE REQUIRED
Candidate must be at least 2 years college undergraduate (without back subjects) in any field
Applicants must be willing to work in Parañaque
Full-Time position(s) available
Must be willing to work in shifting schedule, weekends and holidays
Must have average to good communication skills both written and verbal
With Call Center Experience:
At least high school graduate with 6 months call center experience
Applicants must be willing to work in Parañaque
Full-Time position(s) available
Must be willing to work in shifting schedule, weekends and holidays
Must have average to good communication skills both written and verbal
IBEX Global

Paranaque City, Metro Manila
Permanent
Full-time