Customer Service process executive - bgcINFOSYS BPM LIMITED Philippine Branch

Are you ready to make an impact? Join Infosys BPM as a Customer Service Process Executive and jumpstart your career!
Required to support Clients/Customers in the achievement of prompt response, high level customer service and support. They will also be required to assist with managing escalated issues and creation of updates to process the procedure documentation as required.
Key Responsibilities:
Supports customers by providing helpful information, answering questions, and responding to complaints.
Front line support for clients and customers and they help ensure that customers are satisfied with products, services, and features
Key Requirements:
Must be a bachelor's degree, preferably business-related course
Must have at least 12 months CSR BPO experience
Above average communications skills
Willing to work on shifting schedule, holidays, weekends and graveyard
Amenable to work BGC
Why Infosys:
Quarterly performance bonus.
Outstanding career development opportunities and fast track career progression.
Enjoy a fair work-life balance.
HMO and Life Insurance for employee and 2 dependents for free.
24 Leaves annually.
Inside the Central Business District area.
Use of Gym, pantry, karaoke room, sleeping quarters and other recreational facilities.
In the wake of the COVID-19 outbreak, we at Infosys BPM is committed in creating safe environment where all candidates feel secured when we process your job application.
A P P L Y N O W ! ! !