Customer Service Officer | local accountsFlash Express (PH) Co. Ltd. Inc.

Job Roles and Responsibilities:
Responsible on Customer Service side; Agent and Franchise.
Line Responsible on Q&A and solving customer's problems via phone and LINE application.
Suggest system usage, regulation to franchise. Solving franchise's problem, collect opinion and solution.
Keep relation with franchise and create effective communication way.
Qualification:
Bachelor's Degree in relevant field.
Experience in relevant field; relevant experience in Customer service, Tele Sale is an advantage.
Good communication and coordination skills.
Service-mind and patient.
Have background knowledge on Transport business and Logistics.
Good command of computer skills; Typing, Microsoft Office, social media.
Able to learn new things.
Good command in English Communication Level
Willing to work on-site at Robinsons Cyber Sigma, Lawton Ave., Mckinley West, Fort Bonifacio, Taguig City for 6 days per week.
Entry Level / Junior, Apprentice Customer Service Logistics / Procurement 2 openings Bachelor's degree graduate
Flash Express (Ph) Co. Ltd. Inc. ("Flash Express") is an integrated E-Commerce logistics service provider and integrated delivery service. With the principle of "Forward Your Business in a Flash", we have become the undisputed leader in next-day delivery and nationwide coverage. We utilize technologically advanced processes, state-of-the-art facilities, and a team of highly trained logistics experts to ensure that every parcel is handled securely and delivered in a Flash.
Kalibrr

Taguig City, Metro Manila
Permanent
Full-time