Customer Service and administrative specialistRemote Workmate

Job Description
Customer Service and Administrative Specialist (Part-Time - Night Shift | US)
Part-time 25 hours per week
Php 20,000 to 23,000 take-home pay monthly
Tuesday, Wednesday and Friday, 4:00 am - 9:00 am PHT; then Thursday and Saturday, 12:00 am-midnight - 5:00 am PHT Work Schedules
About Remote Workmate:
Become a part of an awesome company that aims for work-life balance, long term relationships, and guarantees your payment for work done with our clients. We are continuously expanding our team of highly qualified online professionals to work with us.
About the Client:
Our client based in the United States is a clinic that offers massage, acupuncture, and wellness services for her clients and is currently looking for an experienced and reliable Customer Service and Administrative Specialist.
About the Role:
Answering phone calls and emails for appointment booking
Provide Superbill to clients seeking insurance reimbursement
Maintain accuracy of patient's data
Schedule management and appointment booking
Answer basic inquiries via phone calls and emails
Patient follow-ups to existing patients and past patients via phone or email
Track Stats and care plans for each patient using spreadsheets
Post items on different social media platforms and manage the inquiries from there
Other ad-hoc tasks as assigned
Qualifications:
Strong English communication skills and comprehension both verbal and written
Customer service oriented
Must be highly organized and pays careful attention to detail
Good with numbers and data
Proactive and takes responsibility for their tasks, and does not provide excuses on why they didn't get the job done
Must be a fast learner and able to adapt quickly
To apply, please click the link below:
Upload a Word version of your resume as well as a short cover letter (BOTH ARE REQUIRED) explaining two things: the notable achievements and skills you're most proud of, and why you're the ideal candidate for this job.
Note: Only applications made through the link above will be entertained.
If you are encountering issues in attaching the documents to your job application, please send the files directly to [Protected Info] and put in the subject line: "To (name of the contact/recruiter): Application for (insert job title) with Job ID (insert job ID)"
Home-Based Requirements:
Fast and reliable wired internet connection of not less than 5 Mbps
Quiet, private home office free from noise background or distractions
Updated computer (desktop or laptop), excellent quality headset with microphone, and a working webcam
If you are looking for an exciting role without the hassle of the daily commute, then this job is perfect for you!
Remote Workmate

Philippines
₱20,000-23,000 per month
Permanent
Part-time