⏰ Work Mode: Work From Office
💼 Role: Customer Service Advisor - Cable AccountWhat You'll Do:
📞 Handle inbound customer calls regarding cable services and account inquiries
🔧 Troubleshoot technical issues and provide step-by-step solutions
💳 Process billing inquiries, payments, and account modifications
📋 Document customer interactions and maintain accurate records
🎯 Meet performance targets for call resolution and customer satisfaction
🤝 Collaborate with technical teams to resolve complex issuesWhat We're Looking For:
✅ Excellent verbal and written communication skills
✅ Previous customer service experience preferred
✅ Strong problem-solving and analytical abilities
✅ Patience and empathy when dealing with customer concerns
✅ Basic computer skills and ability to navigate multiple systems
✅ Willingness to work flexible schedules including weekendsReady to make an impact? 🚀 Apply now and let's grow together!
Concentrix
Other Info
₱26,000 per month
Permanent
Full-time
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Concentrix
About the company
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About the company
Concentrix jobs
Santa Rosa, Calabarzon