Customer Service & admin assistantVirtual Staff 365

Our client is a leading wholesaler and manufacturer to major Australian retailers across several product categories, from Automotive, Water Sports, Pet and Domestic Products. They are looking for someone to support the Automotive accessories division of the company.
Job Responsibilities:
Assist with enquiries and improve response times to customers.
Become knowledgeable on how to interpret product catalogue
Assist the customer service team process orders
Market Places customer support - Ebay, Catch, Kogan, Amazon, TradeMe, Etc.
Sample (swatch) follow up
Provide exceptional customer experiences
Review Management
Requirements
At least 2 years of Customer Service / Customer Support experience handling phone and email/chat
Automotive Parts experience welcomed but not a requirement
Fluent in written and spoken English and confident to speak with clients
Basic/Intermediate Microsoft and Google Suite applications skills set
Accuracy and attention to detail is important
A bubbly, energetic personality with a can-do attitude
You will need to be keen to learn the client's wide product range and to be a key contributor in the continuous growth of the company
Professional, Friendly, Happy with a natural desire to please
Excellent working PC/Laptop (should be Windows OS)
Reliable DSL/Fiber internet connection (Speed should be at least 10Mbps for download and 5Mbps for upload)
Benefits
- Permanent work-from-home setup
- Australian company
- Australian business hours
- Full-time (8 hours a day)
- 13th Month Pay
- Paid leaves
- HMO
- Payout is every 1st and 16th of the month via Wise
Virtual Staff 365

Philippines
Permanent
Full-time