Customer experience specialist- luxury fashion brand (english mnl)Teledirect Pte Ltd

#BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome, diverse peop #BeMore Do you aspire a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage Premium workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company with 26 years of experience and more than 310+ industry awards What is your mission As a Customer Experience Specialist , You will provide customer service and/or support through email/phone/chat to customers. You are also required to perform these job functions: Advisory and support services for our international premium clients concerning the order process Answering to customer requests (phone calls and emails) Styling, shopping and selection of key - pieces of the current season up to the completion of whole looks Close cooperation with our Payment, Warehouse and Shipping departments Who are we looking for Must have completed at least 2 years in College or possess Bachelor's/College Degree, in any field. At least 6 months - 1 year (s) of Customer Service experience in the BPO industry Excellent verbal and written knowledge of English Profound experience in customer service within the luxury fashion industry as well as in dealing with premium clients Competence in style and good knowledge of the high-end fashion brands Working computer skills required (MS-Office) Proactive, good organizational skills and time management
Monster

Philippines
Permanent
Full-time