customer Communications supervisorDigits Trading Corporation

Qualifications:
Preferably a mass communication graduate or any related course
Excellent oral and written communication skills
Keen to details
Preferably with supervisory experience
BPO - travel accounts (advantage)
Job Description:
will be handling customer inquiries either via online or offline
able to formulate synchronized responses for clients
monitor efficiency and customer satisfaction
will be handling a team of representatives
able to suggest improvements and/or new strategic approach.