customer collaboration manager - Supply Chain operationsGuinness Brewery

Job Description Job Description : Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every Job Description Job Description : Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value. Global Travel (GT) operates in the unique andexclusive Travel Retail (i.e. Duty Free) sector. Often referred to as the sixth continent, Travel Retail has its own set of inhabitants, geography and channels (international airport shops, international land border stores, on-board airlines, ferries and cruise ships, along with some non-retail and diplomatic sales) as well as its own unique commercial landscape (operating 24/7 across multiple languages and currencies with 200+ nationalities travelling annually). About the Role This position is focused on driving improvements in Customer Collaboration, Route to Market, COGS management and end to end Supply Chain efficiency and effectiveness. The successful candidate will :- Deliver the value creation agenda for #OneGT through: Ownership and delivery of the COGS reduction pipeline Implement cost to serve processes with key accounts to reduce end to end costs and simplified replenishment models. Review our existing RTM's/network by region and identify opportunities to simplify/codify. Partner with ISC on future tramlining initiatives, own the proposal, commercial alignment and implementation. Define and implement process for ongoing portfolio management to deliver simplified assortment. Deliver our customer service promise through: Manage the customer relationship to deliver on target service and optimise RTM's, where feasible implement joint SC JBP's Ensure CS team and customers execute range changes and innovations flawlessly. Co-ordinate necessary in market re-work requirements Accountabilities Attend supply reviews with Global Brands Supply to understand constraints, impact on service and mitigation plans - communicate actions to key stakeholders (commercial, marketing & demand planning) Partner with Plan, customer service and Logistics team & customers to identify and implement cost to serve opportunities including INCOTERMS reviews and impact to payment terms Resolve customer specific SC issues to minimise service & availability disruption Support customer service COE's (Budapest & Manilla) with continuous improvement agenda - root cause and resolve issues to avoid repeats Provide key account insights to demand planning as input to MI - changes to customer sourcing/SC's, concession changes & customer consolidation Experience required/Skills/Capabilities/Languages 3 years + Supply Chain planning experience in CPG (Demand Planning, Supply Planning, SMR, Logistics) SC Logistics experience and customer service exposure preferable Excellent influencing, stakeholder engagement and interpersonal skills Exceptional communication skills - verbal, written and presentation. Solid understanding of end-to-end supply chain operational processes e.g. DRP, MPS, inventory, conversion, logistics and customer service Numerate with broad statistical, analytical skills and attention to detail. Experienced user of a planning system (e.g. SAP APO preferred) Diversity statement Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying. Character Is Everything
Monster

Philippines
Permanent
Part-time