customer care Coordinator - santa rosa, laguna branchALC Group of Companies

Description
1. Efficiency in arranging interment/cremation services for clients, by phone or for walk-in clients following company rules and procedures.
2. Accuracy in coordinating with concerned staff regarding status of lot, necessary payments made, lot location/ layouting, preparation of lot for interment and schedule of interment.
3. Monitoring of gravedigging up to its closing, including installation of marble marker.
4. Accuracy in documenting of the deceased information records, interment order and job order.
5. Promptness in the submission of monthly reports.
6. Readiness in giving assistance in cremation services when needed.
7. Ability to communicate effectively with clients and co-employees.
8. Accuracy in verification of available lots for sale or interment.
9. Accuracy in receiving interment/cremation payments in the absence of the cashier.
10 Efficiency in preparation of certification for payments to all suppliers and maintaining a copy of invoice, purchased orders and statement of accounts.
11. Efficiency in preparation of transmittal for HO and maintaining the incoming and outgoing copy for easy reference.
12. Efficiency in the preparation and monitoring of daily attendance and monitoring.
13. Act as host/facilitator during interment.
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English
Availability for travel: Yes
Availability for change of residence: No

₱ 11,000.00 monthly ·  Laguna, Calabarzon ·  4 minutes ago (updated)