customer care AssociateFully Booked | Sketch Books Inc.

Respond to customer inquiries across various online channels within 36 hours
Assist customers with requests such as but not limited to reservation, transfer, special order, returns, etc.
Able to prioritize inquiries and anticipate customer requests and responses
At least 2 years in College
Knowledgeable in Microsoft Office programs
Must be fluent in verbal and written English and intermediate in verbal and written Tagalog
Familiar with online retail and courier processes
Adept at online platforms
Entry Level / Junior, Apprentice Customer Service Retail Industry 1 opening Bachelor's degree graduate
Established in 2003, Fully Booked opened its first bookstore branch in Rockwell and has grown to 30 branches nationwide. Known for its comprehensive selection of books under every interest, the Philippine bookstore's signature ambiance has also become a haven for thought tinkerers and readers alike.Local store with world-class titlesWith over a hundred thousand titles across multiple genres, Fully Booked has captured the loyalty of book lovers of all ages. From Graphic Novels to books on Cookery, Architecture and Design, anyone who walks in a Fully Booked bookstore with an open mind and a thirst for a good read will ultimately find a story to fall in love with.More than booksFully Booked has expanded to offer one-of-a-kind merchandise to suit the lifestyle of its readers. We offer high-quality stationery, arts and crafts, novelty notebooks, vinyl records, and other collectibles as unique as its patrons.The Fully Booked Mission and VisionThe mission of Fully Booked is simple: to create a haven for discovery and connection that inspires people to shape their own stories and become better versions of themselves. The vision of Fully Booked is simpler: to be the best bookstore possible in terms of selection, ambiance, and customer experience.Fully Booked is all about finding the next great read. Whether it's a book of Fiction or Memoir, great stories are everywhere if people just take the time to look. Visit one of our bookstores in the Philippines.
Kalibrr

Taguig City, Metro Manila
Permanent
Full-time