client support representative - portfolio ManagementOpen Access Marketing Philippines Inc

Description
We are a BPO company. The job mainstream is to support software used by financial institutions and bankers.
BRIEF DESCRIPTION:
Candidates will be focused on providing great service to financial technology solutions and service company, specifically in portfolio stock exchange.
SKILLS/QUALIFICATIONS:
- We accept applicants with either Accounting/Finance background
- Information Technology/Computer Science background is a plus
- Candidates w/ accounting background, you should at least have one year or more experience working with any of the following:
Portfolio Management
Fund Accounting, Prime Broker
Other global back-office financial accounting solution
Knowledge of fundamental financial instruments like equities and fixed incomes is preferred.
Preferably familiar with the use of Excel formula or macro
Excellent written and oral English communication skills with a strong attention to details
Proven aptitude to learn complex technical, financial and theoretical information in a timely manner.
JOB DUTIES AND RESPONSIBILITIES:
- Provide high level and fundamental technical support by phone and via email.
- Provide functional and technical support for internal teams
- Identify and interpret client needs and determine appropriate action.
- Interpret and validate technical issues, follow-up and test solutions.
- Create and maintain all communication related to client issues including: defect and
change request submission, status memos, logging of support incidents, and procedural or operation
documentation.
- Provide extensive, detailed instructional documentation externally and internally.
- Absorb and stay current with changes to both the financial and technical global area.
BENEFITS:
- Salary: 34-40K + HMO and company benefits
- 13th month pay, leave credits
- Above standard holiday and OT rate
- Friendly environment and surprise perks
Send your resume to *******@openaccessbpo.com
Requirements
Minimum education level: Master ́s Degree
Years of experience: 1
Language(s): English ,Tagalog
Availability for travel: No
Availability for change of residence: No

₱ 35,000.00 monthly ·  Makati, National Capital Region ·  Today, 04:04 PM
Work type
Full Time