business Operations support specialistWeremote

Our member company is a part of the growing world of e-commerce. As consumers continue to buy more products online, manufacturers find a greater need for experts to manage their online business. That's where you come in. The company needs a sharp and detail-oriented Content Specialist to meet the demands of its clients, doing entry-level e-commerce and reporting work. Read on for details!
Position Overview:
Be part of a Pioneer team that our member company is building in the Philippines! The successful candidate will take part in several activities vital to the success of clients' content on e-commerce websites - including amazon.com, walmart.com, homedepot.com, and more. They will write compelling marketing copy, and combine copy, imagery, and videos together (known as enhanced content) to drive sales and brand interest. Depending on individual client needs, other responsibilities will include content audits, ad-hoc or recurring business reports, and ongoing catalog maintenance.
He/she will be exposed to clients in many industries and work on large scale e-commerce projects, work under minimal supervision, and manage several work streams at once.
To be successful, one will need to learn quickly, be organized, and be a motivated independent worker. Attention to detail, shifting focus through different types of projects, and writing and performing other tasks in Excel are musts. You are expected to work closely with Digital Shelf Strategists and other teams, so teamwork and accountability are also key to success.
Starting Pay: 32,000PHP a Month + Benefits
Position: Full-Time
Employment type: Employee
Location: Work From Home
Benefits
SSS
PhilHealth
Pag-ibig
13th Month Pay
HMO
Group Life Insurance
Flexible Benefits Monthly Allowance
2,500PHP Monthly Internet/Electricity Allowance
Paid Holidays
Paid Sick Leaves and Paid Vacation Leaves
Your Day-to-day
Write and edit copy for e-commerce
Use Excel daily to organize and edit product information
Data entry, formatting business documents, and other large repetitive or manual tasks
Perform content maintenance using online vendor portals
Implement enhanced content on digital portals
Update enhanced content when appropriate, or per request
Perform various other quality checks, data scrapes, and projects as necessary
Effective and concise communication over email and phone - report project status and any issues that come up to their U.S. counterparts
Role Must-haves
Fluent in written and verbal English
Knowledgeable of amazon seller central
Able to work several hours every day that overlap with US business hours.
Training schedule: 6am-3pm Mon through Fri Manila Time (8 hours per day, 1 hr lunch break, 2x 15 minute paid breaks, 40 hours per week). This will allow 4 hours of overlap 4 days per week (3pm-7pm Mon-Thurs US PT).
Ongoing Schedule: 7am-4pm Mon through Fri Manila Time (8 hours per day, 1 hr lunch break, 2x 15 minute paid breaks, 40 hours per week). This will allow 2 hours of overlap 4 days per week (3pm-7pm Mon-Thurs US PT).
Meetings: occasionally scheduled 6am-12pm Manila Time Tues through Friday.
Strong organizational and project management skills
Demonstrated experience as an effective team member with strong communication skills, reliability/integrity/maturity, and ability to self-start
Must be comfortable with the learning curve/constant change that comes with operating in a fast-moving, ever-changing world of eCommerce
The company operates on G-Suite (Gmail, G-Drive, Sheets, Presentations, Calendar, etc.); experience using G-Suite is a plus.
Proficiency with Microsoft Excel, Word, and PowerPoint
Previous experience or exposure to graphic design and videography a plus
Technology Requirements
Must have a dedicated office at home or elsewhere with access to secure high-speed internet and phone, and sufficient space for two monitors. This is not a job that can be done at a coffee shop or while traveling.
The Ideal Candidate
Quick to respond to requests and questions
Able to navigate several projects at once and manages time accordingly to meet deadlines
Motivated, detail-oriented, and self-driven
Able to communicate questions and answers through written and spoken English
Experience in e-commerce, data entry/management, or basic analytics and reporting
internet connection (minimum 25mbs)
A desktop or laptop computer (3rd generation or higher) at least i5 or equivalent processor at least 8 GB ram and windows 7 and above or MAX OSX operating system
Dual Monitor Setup
Headset with extended microphone, a noise canceling headset is a must. • High- definition (HD) external or integrated webcam with at least 720p resolution
Note: We prefer candidates with their own equipment already, but if lacking a monitor for example the company can provide it.
Additional Information
Career Level
1-4 Years Experienced Employee
Qualification
Bachelor's/College Degree
Years of Experience
3 years
Job Type
Full-Time
Job Specializations
Sales/Marketing, E-commerce
Work from Home
Performance Bonus
Paid Holidays
Entry Level / Junior, Apprentice Sales and Marketing Business Process Outsourcing 2 openings Bachelor's degree graduate
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Kalibrr

Pasig City, Metro Manila
₱32,000 per month
Permanent
Full-time