Business Analyst iRealPage

Overview:The Business Analyst I plays a key role in the successful implementation of customers on the RealPage Utility Management products. This role collects the required deliverables from clients, validates their content, and conducts the scheduling and handoff to the consulting team. They are also responsible for accurate backlog management and order forecasting. Responsibilities:PRIMARY RESPONSIBILITIES
Work with customers to schedule the implementation of newly ordered products/services.
Validate customer-provided deliverables to ensure accurate and complete information.
Deliver a consistent customer-focused onboarding experience.
Deliver on-time implementations, per agreement with customer.
Partner with Sales, Implementations, and Account Management teams to support activations of orders.
Accurately forecast activations and consistently update backlog.
Identify and escalate issues or risks to assigned implementations Qualifications:
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
Graduate of any four-year course
Software, Utility Management, and/or multifamily property management experience
Background in real estate industry preferred
Excellent verbal and written communication skills
Excellent analytical abilities to grasp the key points from complicated details
Strong attention to detail and has sense of urgency
Must possess good organization and time management skills
Must be able to multi-task, work in high paced and deadline driven environment
Able to work with little supervision but knowing when to escalate problems
Must have the ability to work with many different personalities
Flexible, detailed, and able to successfully accept change
Customer onboarding and customer service experience
Able to work extended hours when required
Must be willing to work in a fixed night shift schedule
Must be flexible in terms work arrangement (On site, Home or Hybrid)
RealPage

Manila City, Metro Manila Pasig City, Metro Manila
Permanent
Full-time