Application Support specialistQuess Corporation

Application Support Specialist
 
Responsibilities:
·        Lead smooth and quality-assured transition of application features from development to production environments
·        Drive continuous improvement initiatives and optimization of business application service operations
·        Lead the development of the Operations Enablement service catalogue to further improve service delivery
·        Run/Lead small to mid-sized projects related to operations
 
Qualifications:
·        Degree in technology, software engineering or related quantitative field
·        More than 3+ years of experience in similar role, preferably in technology and/or financial industry
·        Proficient in relational databases (SQL Server/PostgresDB)
·        Experience in cloud services such as AWS (certification is a plus)
·        Experience with incident and problem management
·        Experience in programming languages such as Java and/or Python is a must have
·        Knowledge Snowflake is a plus
·        Knowledge in Business Intelligence tools (Qlik) is a plus
·        Proficiency with collaboration and project tools like Jira, Confluence
·        Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
·        Strong problem-solving skills with the ability to see the big picture, understand how the details contribute to that, and think through the cause-and-effect relationships that can create change
·        Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail
·        Accurate, effective, and independent working style
·        Strong analytical and problem-solving skills
·        Ability to work under pressure and confidently interact with business users
·        Excellent communication skills and customer centric approach
·        Very good language skills in English (written/oral)
·        Knowledge about private markets would be an advantage