american Customer specialist trainer (earn up to p 80,000 net)J-K Network Manpower Services

Ortigas, Pasig City
PHP 60,000 - 80,000 Net
English
Foreigner
BENEFITS:
Vacation Leave
Sick Leave
HMO upon regularization
Performance Bonuses
Other allowances
Work Schedule: Open for Shifting schedule
JOB DETAILS:
Company Profile: is a world-class global contact centers and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes.
Requirements:
Preferably native American/Canadian
Must be fluent in English language
Open to Graduate or Undergraduate of Any course
Willing to work in Shifting Schedule
Knowledge of culture in America is a plus
No Experience required but background in Customer Service is an advantage
Responsibilities:
Help to deliver effective product and soft skills training for new hire and tenured employees.
Help to create and design training manuals and modules
Ensure consistency for all training materials and keep them up to date.
Monitor and report on trainee's progress, including evaluation of training output
Provide performance feedback to Customer Service Operations managers/team leads regarding trainee's progress.
Recruitment Process:
Paper Screening
Online Assessment
Initial Interview
Client Interview
Language Assessment
Job Offer
HOW TO APPLY:
Please send your resume to: [Protected Info] | [Protected Info]
Mobile: (+ 63) 917-638-1962
Sun/Smart: [Protected Info]
Skype: jkrecruit
Look for: Ms. Yam
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J-K Network Services

Ortigas Center, Pasig City
₱80,000 per month
Permanent
Full-time