we're hiring for customer care experts mobile financial services position - neksjob philippinesNeksJob Philippines

Description
Job Description:
Our Customer Service Representatives are vital members of our company. You will field customer inquiries
and find innovative ways to respond. You will have the chance to work in a highly collaborative and engaging
environment that provides dynamic work experience with different cultures as well as unlimited opportunities to
grow your potential and develop your career.
Your responsibilities:
• Handle and carefully respond to all customer inquiries via inbound calls and email
• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Appropriately and adequately communicate with customers
What we're looking for:
• Filipino citizen or with e
quivalent legal status
• Proven oral & written English communication skills
• Strong logic and problem-solving skills
• Availability to work through various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills
What's in it for you?
• Competitive salary package
• Performance Bonus
• Generous referral incentives
• State-of-the-Art facilities (Gym, Sleeping Quarters, Gaming Room & others)
• Best-in-class healthcare benefits from Maxicare
• Get special deals or discounts from our Prestigious Partners: Food & Dining, Beauty & Wellness, Travel &
Transportation, Fashion, Technology, Leisure & Services
• An inspiring and fun work environment with endless career advancement opportunities
• Be part of the first and only two-time certified Great Place to Work company in the Philippines
How to apply?
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Requirements
Minimum education level: Vocational
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: No

₱ 20,000.00 monthly ·  National Capital Region ·  Today, 12:34 PM (updated)
Work type
Full Time