Verification SpecialistGuided Outsourcing Inc

Job Description
Job Role: Remote Verifications Specialist Level 1
Reports To: Benefits Coordinator
Status: Full Time
Experience and Education:
Minimum education of a high school diploma or GED
Dental insurance experience preferred
Eaglesoft dental software experience
ESSENTIAL FUNCTIONS:
Exemplify the company's core values:
We put others before self
We build trusting relationships
We are proactive and growing
We have passion for our purpose
We are grateful
Critical functions according to the Accountability Chart
Benefits Verification
Data Input
Updating patient profiles
Scorecard Items
Verifications
POSITION SUMMARY & ACCOUNTABILITIES:
This position is primarily focused on contacting insurance carriers for verification of
benefits. The primary tasks include going online or calling a large variety of insurance
companies regarding dental codes and benefits. Once benefit details are obtained, that
information will be inputted into our software. The verification of insurance information is
crucial to ensure a clean billing process. A successful applicant would ideally have
experience in a patient account or a health insurance position; understanding how
dental insurance works is key to doing well in this position.
Obtain and verify benefit details (deductibles, yearly maximums, and dental code frequencies) and insurance information for patients with upcoming appointments.
Working at least 24 hours ahead of schedule is required, working a few days ahead is encouraged.
Applicants would be required to verify 80-160 verifications per day. Number of verifications would vary per day and time of year.
Reliable, punctual, courteous, flexible, and a fast learner. Organizational skills with meticulous attention to detail is necessary.
Responsible for ensuring that all duties, responsibilities, and operations are performed with the utmost regard for patient's privacy, HIPAA compliance.
Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
Demonstrates the ability to work both independently and cooperatively in a small team.
Computers and telephones are required. Printer/scanner preferred.