urgent hiring | Customer Service Representative | can start asap!Curogram

Duties and Responsibilities:
Data entry but can do voice tasks depending on the need
Coordinate with the supervisor for unfamiliar concerns
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
Manage large amounts of inbound and outbound calls in a timely manner
Preferably who handled billing and medical accounts
Qualifications:
Tech-savvy
Proficient in Excel
Good verbal and written English
With at least 1 year of BPO experience, should be okay with doing admin tasks as well
Ability to work onsite (MIT2 Building, Lahug Cebu City)
Ability to work from Tuesday to Saturday, 12MN-9AM
Okay with flexible hours
Can start ASAP and should be able to report to the office
Perks
Health Insurance after the 3rd month
Quarterly bonus
Profit-sharing by the end of the year
Free meals everyday