Gathers, collates and encodes participant data and profiles from the Sales and Marketing team
Prepares and submits timely reports such as participant data reports, attendance reports, grading sheet template, class directory, etc.
Works closely with resource persons to coordinate and provide support for course, certification, and program requirements
Reminds resources persons on the timely submission of necessary program documents and materials in the Learning Management System (LMS), and monitors submission
Prepares all necessary materials for assigned accounts, courses, certifications, and diploma programs, including attendance sheets, program orientation slides, participant IDs, evaluation link/QR codes
Requests and prepare the needed supplies and materials for the activities of the course.
Prepares assignments, discussion boards, submission bins/pages, quizzes and exams in the Learning Management System (LMS) or via Google/MS Forms.
Coordinates and arranges room setup and equipment, ensuring all necessary tools, devices, materials, logistical requirements are prepared and functioning correctly before the training session
Prepares and processes cash advances to ensure a smooth and organized training proces
II. Training Management Support
Sets up and oversees the registration area of program sessions
Informs participants of school policies and regulations during program orientation
Assists the Resource Persons and participants with the activities and assessments
Records and tracks participants' attendance throughout every training session
Manages communication between participants, and resource persons, ensuring that course requirements and information are shared promptly and accurately
Consolidates participant submissions and forwards them to the assigned resource person for grading
Encodes and sets up course and certification exam questions and answers in the LMS, as instructed by the resource person
Provides proctoring support during online examinations by receiving inquiries, guiding the participants on how to use the online platform, etc.
Secures and organizes equipment and supplies used after each account, course, certification, and diploma program
Provides ongoing support to facilitate a smooth training experience by responding to inquiries from both the resource persons and participants
III. Post-Training Management Support
Monitors submission of grades by the resource person, providing updates to the Training Records Officer upon receipt of finalized grades
Monitors submission of post-program evaluations, and reminds participants to accomplish the evaluations
Prepares detailed reports on program runs, including course evaluation summaries, actual expense reports, liquidations, and any required summaries for partners, ensuring all documentation is accurate and complete
Assists in the organization of graduation ceremonies by handling the logistical preparations and documentation, as needed
Consolidates and submits all program documentation to the Training Services Head, ensuring compliance with the Center's standards and timelines
IV. Performs other work-related tasks as may be required by the immediate supervisor and authorized representativeKnowledge, Skills, and Abilities:
Administrative Support Skills: Knowledge of administrative and clerical procedures such as maintaining documentation, record-keeping, managing logistical arrangements and preparing reports
Coordination Skills: Ability to proactively coordinate and manage actions in relation to others
Communications and Interpersonal Skills: Ability to expresses thoughts clearly, accurately and succinctly in verbal and in writing to different audiences
Organization and Prioritization of Work: Ability to effectively plan and coordinate the delivery of required outcomes, according to importance and urgency; Organize and keen to details
Customer Service Oriented: Actively looks for ways to help and relate well with clients and partners
Technology Savvy: Ability to utilize information technology and computer and internet systems to accomplish tasks; comfortable with exploring new technologies
Problem-Solving Skills: Ability to identify issues, analyze possible solutions, and implement effective resolutions in a timely manner, especially during training delivery or logistical challenges
Flexibility and Adaptability: Ability to adapt to changing circumstances, priorities, and requirements, maintaining composure and efficiency in dynamic or high-pressure environments
Attention to Detail: Demonstrates thoroughness in executing tasks, ensuring accuracy in managing program details, documentation, and logistics
Time Management Skills: Strong ability to manage time effectively, ensuring that all tasks and responsibilities are completed within set deadlines without compromising quality
Education and Experience Requirements:
Graduate of any bachelor's degree, preferably Psychology/Human Resources Courses
At least 1 year relevant work experience
Entry Level / Junior, Apprentice Education and Training Higher Education / Academia 1 opening Bachelor's degree graduateThe Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo's Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.
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