thai Customer Service agentDencom Consultancy and Manpower Services

Salary Details
PHP 100,000
Job Address
Clark Freezone Pampanga
Job Description
Job Description:
To seek new customers to open equities trading accounts and present the Company's services to them;
To establish new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors;
To coordinate proper filling up of Customer Account Information Forms and submit the necessary supporting documents;
To deal with customers’ inquiries via telephone and email as well as assisting them with their requests;
To serve existing accounts by receiving, executing and confirming orders and instructions with their trading requirements;
To coordinate with settlements, accounting and research of any customers’ requests or instructions;
To adjusts content of sales presentations by studying the type of sales outlet or trade factor;
To keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses;
To address customers’ concerns and ensure that their needs are met;
To resolve customers’ complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management;
To maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing networks, and participating in professional societies if possible;
To provide historical records by maintaining records on area and customer transactions.
 
 
Qualifications:
Bachelors degree or at least 2 yrs College Degree
Has knowledge in using MS Word and other MS Office applications
Has good communication skills (English and Thai Language)
Has good sales communication
Fresh and inexperience applicants are welcome as long as they are eager to learn the craft
Job Requirements
Sales
Job Type
Customer Service/BPO
Working Hours
08:00 AM to 05:00 AM
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Region III, Pampanga, Angeles, Philippines
1 Year or less
Full-time
PHP 100,000
Bachelor's / College Degree
10 Vacancies