Talent Acquisition partner (customer happiness)Canva

The Team & Role
Canva's People team has a big mission to build the most effective and engaged company in the world! Our success is finding, growing and empowering the best engineers, designers, product managers, growth marketers and operators in the world.
Recruiting is a core strategic driver of Canva's success - we've hired some of the best people from all over the world and it takes a curious, tenacious and creative Recruiter to make sure we're always discovering talent that will take Canva into the future.
As our Talent Acquisition Partner, you'll develop meaningful relationships with User Voice and Customer Happiness stakeholders to understand Canva's continually evolving organisation, ensuring we get this growth goal across the line. You will be actively involved in end-to-end hiring efforts which aims to grow Customer Happiness, Technical Support, Bilinguals, and Quality Assurance teams within this specialty. You'll develop creative recruiting strategies whilst focussing on volume hiring and innovative candidate engagement. You will be passionate about delivering an awesome candidate experience and act as the primary advocate for candidates leading them through the recruiting and interviewing process, connecting them to the magic of working at Canva.
What you'll do
Full life-cycle recruiting: You'll get to own the recruiting process from start to finish, sourcing, interviewing and hiring top talent.
Pipeline management: You'll be responsible for developing and executing on efficient pipeline management strategies that deliver the strongest results and make sure we're bringing top talent into our teams.
Hire the best: Your focus will be on hiring quality candidates with agility and speed. We regularly do nationwide searches to find the best talent for Canva.
Partner with your hiring managers: You will work closely with your hiring managers to gain a deeper understanding of how each role fits into Canva.
Obsess about candidate experience: At Canva we care deeply about our People. Our candidate experience isn't anything different. You are well-spoken on the phone and articulate over emails. You can effectively share the Canva story, vision and culture and act as a brand ambassador.
Data-driven: You are always trying to improve our hiring process and you will think with a data-first approach.
What we look for
2+ years of experience in a fast-paced and volume-hiring recruitment role and have a successful track record of hiring top talents in Customer Service teams
You value diversity and take pride in building a team that brings together diversity of thoughts, perspectives and expression.
You're an independent, adaptable and highly motivated Recruiter who loves what you do. You're able to get into the details and deliver quality results on time. You're a wearer of many hats and can juggle multiple priorities at the same time.
You're creative (and know that job adverts and LinkedIn are not the only channels of headhunting candidates). You love to research and understand that the art of sourcing is always evolving. You get stuck into various platforms, technology tools, social networks and databases to uncover the best talent in the world.
You have the aptitude to leverage our product, culture and mission of Canva to attract the right candidates.
Tact, diplomacy and professionalism are a way of life for you when you deal with various sensitive situations across the role.
Able to influence and work with a wide range of stakeholders.
Our benefits
Competitive salary, plus equity options
Free meals everyday! We have talented In-house chefs that cook delicious breakfast and lunch for us everyday.
Gym membership allowance
Professional education allowance
Mental health benefit through employee assistance program.
Competitive HMO and Leave benefits
Sponsored social clubs and team events
Countless fun and quirky celebrations
Work in one of the coolest office in Makati!
We mean it when we say we want to create a workplace that you love coming to. Our culture is unlike anywhere else and our offices are designed with workspaces for every mood, to help you do great work. At Canva you can be part of a company that is growing rapidly, building a product that users really love.
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One of our core values at Canva, "Being a force for good" means we are actively working towards a world that isn't just good for a small few, but one that's good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.
Canva

Manila City, Metro Manila
Permanent
Full-time