Supply Chain & logistics specialistMiss Amara

We're Growing! Join Us as a Supply Chain & Logistics SpecialistAbout UsAt Miss Amara, we're reimagining the rug-buying experience through bold innovation, industry-first tech, and a customer-obsessed mindset. Since launching in 2014, we've grown fast, earning national recognition including AFR Fast 100 (2022), Best Retail Marketing and Best Medium Online Retailer at the National Retail Awards (2023), and Best Online Retail Marketing at the Australia Post ORIA Awards (2023). With free returns, free styling advice, and cutting-edge virtual tools, we're changing the game, and loving every minute of it.We live by our values every day:We careabout people (our team, our customers, our partners, our manufacturers), the environment, what we sell, and how we sell it.Be transparentin our communication and always share a true picture of our business.Keep it simplein our systems, processes, and customer experience.Fast. Test. Learn. Adapt.to make quick, informed decisions and stay ahead.Best in Classin delivering an exceptional, uncomplicated journey to buying your dream rug online.If you want to work in a team that blends high standards with genuine care, you'll feel at home here.The RoleWe are looking for a Supply Chain & Logistics Specialist to join our team and keep operations running smoothly, from order management to freight coordination. Ensuring our customers enjoy a seamless experience from start to finish.In this role, you'll be at the heart of our operations, supporting daily tasks that directly impact customer satisfaction. You'll work closely with suppliers, freight forwarders, warehouses, logistics partners, and internal teams to make sure orders are delivered on time and processes run seamlessly.What you'll be doing:
Act as a point of escalation for supply chain issues and resolve them quickly
Manage orders, pre-orders, returns, and inventory adjustments
Coordinate with the Customer Care team to ensure smooth pre-order updates and communications
Partner with suppliers, operations and product teams to secure carrier bookings and meet business goals
Booking international freight (air and sea), documentation, customs clearance, and shipment tracking
Maintain clear communication with warehouses and carriers to prevent delays or extra fees
Identify process gaps and suggest improvements to streamline daily operations
Support the documentation and maintenance of Standard Operating Procedures (SOPs)
Contribute to projects, system rollouts, and other initiatives to improve efficiency
What we're looking for:
Experience in e-commerce, order management, or logistics within a fast-paced environment
Strong organisational skills and a sharp eye for detail
Excellent written and spoken English communication skills
Confidence working both independently and as part of a cross-functional team
Proficiency with Google Sheets, MS Excel, and Gmail (experience with Cin7 or freight platforms is a plus)
A proactive mindset and the ability to spot opportunities for efficiency
This is a great opportunity to be part of a collaborative and supportive team where your work makes a real impact on the customer experience.If this sounds like you, we'd love to hear from you!
Miss Amara

Manila City, Metro Manila
Contract
Full-time