sr. specialist, tech Call CenterCardinal Health

What Technical Call Center contributes to Cardinal Health
Technical Call Center is responsible for resolving technical problems in a call center/help desk environment for employees and customers.
Qualifications
BS or BA in Bus Admin, Communications or Computer Science or at least 8 years of related work experience
Strong technical orientation and experience supporting proprietary and standard applications. Have the ability to troubleshoot problems in a logical manner.
Ability to effectively manage multiple tasks at a time, prioritize as necessary so that all clients receive the highest level of customer service. Must have clear, concise written and verbal communication skills.
What is expected of you and others at this level
Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possbile solutions to a variety of technical problems and takes actions to resolve
Applies judgment within defined parameters
Receives general guidance may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Cardinal Health

Taguig City, Metro Manila
Permanent
Full-time