specialist, process & methods support - Business services, philippinesBoehringer Ingelheim
At Boehringer Ingelheim we develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company, we focus on long-term performance. We believe that, if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve; after all, we started with just 28 people. Now, we are powered by 50,000 employees globally who nurture a diverse, collaborative and inclusive culture.
THE POSITION
Responsible for ensuring delivery of optimal training approaches and respective training solutions for GBS processes and their related computer systems. The scope of training services may consist of creation, maintenance and archiving of training materials as well as conducting of trainings.
Tasks & responsibilities
Ensure timely delivery of optimal solutions by creating engaging learning activities, compelling course content presentations, easy-to-read short instructions, knowledge repositories, interactive videos or picture stories. Includes conceptualization of content and visual enhancements.
Provide consultancy on latest tools and trends in the learning domain and on the training approach to be followed, so as to deliver optimal training solutions that meet the training requirements.
Efficiently manages and prioritizes tasks to ensure adherence to Service Level Agreements.
Act as point of contact for any trainings and business services related tasks.
Participate and conduct regular alignment meetings with all involved stakeholders (e.g. LifeCycle Solutions team, business process expert, and key/end users).
Maintain administrative and operational support in particular oversight of all deliverables in the work stream as well as people management(e.g. disciplinary, task alocation, performance review, time keeping, team alignment, etc.)
Requirements
Minimum of 1-2 years experience as Training Specialist or similar role (e.g. Instructional Designer, Graphic or Multimedia Developer)
Experience with designing training materials, programs and workshops is an advantage
In-depth knowledge of learning theories and instructional design models
Customer Service Orientated
Great interpersonal and communication skills
Proficient in Microsoft Office like suites, specifically Excel.
Knowledgeable in GxP would be an advantage
Ability to work with a team
Can work with minimum supervision
Able to work on a shifting schedule
Knowledge of SCORM 1.2, 2004 and AICC tracking standards, and ability to troubleshoot course issues
WHY BOEHRINGER INGELHEIM?
With us, you can grow, collaborate, innovate and improve lives.
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth. We also offer a competitive salary, generous amount of vacation time, numerous benefits towards your wellness & financial health and work-life balance. To learn more about what benefits could be waiting for you, please visit our .
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.
Want to learn more? Visit
READY TO CONTACT US?
Please contact our Recruiting Team: PH: +63 2 8876-6899;
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Boehringer Ingelheim
Other Info
Permanent
Full-time
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