senior Talent Acquisition SpecialistDYNINNO Inc.

DYNINNO Philippines is a contact center established to support International Travel Network LLC (ITN - www.itncorp.com) in its global expansion. ITN is an international airline ticket consolidator founded in San Francisco, USA, that has direct agency sales contracts with more than 50 global airlines.  
DYNINNO Philippines is set with the objective to provide contact center support  to ITN's clients from the USA, UK and Canada. 
DYNINNO Philippines is a part of an international DYNINNO Group of companies, that has active facilities in India, Colombia, Egypt, Latvia and Moldova. We are using cutting-edge technologies to excel in our Data Processing, FinTech, and IT business divisions. 
DYNINNO Philippines has started its operations in the Philippines in 2012 and has rapidly grown to 1500 employees across locations in Manila and Cebu with plans to grow our team to over 2000 employees in 2024. 
Our associates are the driving force of our business. We coach our employees in the latest Sales and Customer Service techniques and teach them how to use our unique tools that make us leaders of the industry. 
At DYNINNO Philippines, we provide a strong and stable environment in which real talent is appreciated and rewarded, enabling people to develop professional qualities and achieve great things. 
 
 
Position Overview:  
We are looking for an experienced Senior Talent Acquisition Specialist to lead our recruitment efforts, with a primary focus on bulk hiring. The ideal candidate will be a strategic thinker, capable of designing and implementing effective recruitment strategies to meet the demands of our growing office. 
 
We offer:  
Very competitive compensation package; negotiable based on demonstrated experience. 
Engagement with a major international group. 
Hands-on experience with industry-defining innovative trends. 
Guaranteed growth for interested individuals. 
International and multicultural experience. 
Unlimited professional development. 
Modern office with all facilities and relaxation areas, located in one of the best and advanced business areas in Cebu. 
 
Responsibilities: 
 
Bulk Hiring Strategy: Develop and execute a comprehensive recruitment strategy for bulk hiring in the contact center, ensuring the timely fulfillment of staffing needs. 
Sourcing and Pipeline Building: Utilize a variety of sourcing methods to build a robust talent pipeline, including online job boards, social media, industry networking, and other creative channels. 
Candidate Screening and Assessment: Conduct thorough screening and assessment of candidates to ensure they meet the requirements of the role, including skills, cultural fit, and competitive target driven performance expectations. 
Collaboration with Hiring Managers: Partner with hiring managers to understand their staffing needs, provide regular updates on recruitment progress, and adjust strategies as needed. 
Employer Branding: Contribute to the development and enhancement of our employer brand to attract top talent. Implement initiatives to improve the candidate experience throughout the recruitment process. 
Data-Driven Decision Making: Utilize recruitment metrics and data analysis to assess the effectiveness of recruitment strategies, make data-driven decisions, and continuously optimize the hiring effectiveness and process. 
Interview Coordination: Coordinate and conduct interviews with candidates, ensuring a positive and professional candidate experience. 
Offer Management: Close offer process, including negotiation, offer letters, and onboarding logistics. 
 
Our requirements: 
Years: 5-10 years of rich experience in recruitment, selection, headhunting, full-cycle recruitment, strategic sourcing, and volume hiring. (End-to-End Talent Acquisition) 
Industry:  Contact center industry 
Tools: Should have experience of working with a few AI tools for interviewing purposes and ERPs like SAP, PeopleSoft, Workday, Oracle etc. 
Environment: Must have worked in a highly competitive and target-driven environment. And must have hired for Sales and Customer Service roles. 
Education: Minimum Bachelor's Degree in Human Resource Management, Psychology, Business Management or equivalent. 
Language: Excellent hold on English language both verbal and written along with finesse in communication skills. 
Must be open to work as per business requirements. 
 
Note: This JD is indicative but not limited to the mentioned roles and responsibilities. There may be additions, changes or both as per changing needs.