senior Billing specialistFive9 Inc.

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform co Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 Senior Billing Specialist Key Responsibilities: Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis Research and resolve billing, credit and accounts receivable issues Review and reconcile account balances in Accounts Receivable Interface with internal customer service and support organizations on customer inquiries Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks Key Skills: 3-5 years billing experience SaaS/Software/Technology Experience Complex Contract Review Proficient in MS Office, namely Excel Solid understanding of billing and financial concepts Strong analytical and problem-solving skills Excellent oral, written and interpersonal communications Able to work in stressful situations with firm deadlines High degree of accuracy and attention to detail Capable of making timely, independent decisions NetSuite and Saleforce.com experience a huge plus Extremely detail oriented with a keen eye for spotting errors and discrepancies Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions Technically savvy, advanced in Microsoft Excel College degree or equivalent work experience Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Company Benefits Company stocks Annual merit increase based on performance 15% night shift differential pay Paid Leave with Cash Conversion HMO with free dependents Retirement Plan Life Insurance While on work from home setup: Internet and meal allowance are provided Employee Assistance Program for mental and social well-being Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women) #LI-MB1 Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Our headquarters are located in the beautiful in San Ramon, CA.
Monster

Manila City, Metro Manila
Permanent
Full-time