senior account CoordinatorErnst & Young Global Services Philippines Inc

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even b At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Delivery Services (GDS) is an extended arm of EY country and Global practices where we provide exceptional service to EY clients to ensure hassle-free and cost-effective solution. Understanding the challenges our clients face, we build and maintain robust processes, identify improvements, provide valuable insights, address unexpected challenges and ensure that you are well-positioned to effectively navigate the ever-changing compliance and regulatory environment. The opportunity The GDS Markets team specializes in account management activities, supporting pursuits and go-to-market projects, and providing operational support to the Global Markets organization. We are a 400+ strong team, spread across GDS Kochi, Trivandrum, Bangalore, Gurgaon, Manila and Wroclaw Centers. Your role as a Senior Account Coordinator is to provide high quality and insightful business and management support to teams engaging in high profile client accounts of EY. You will build global account connections, drive the EY Account Management Framework, and develop deep industry knowledge to benefit the account team and the delivery to the ultimate client. Your key responsibilities As a Senior Account Coordinator, you will be owning the account planning process and ensure regular reviews against planned milestones and targets, ensuring your stakeholders receive and understand report data. This would include liaising with EY teams, working proactively with region account coordinators and business development leaders, and coordinating a global network of region account meetings. You will also assist account teams through various business development processes & financial analysis reports (i.e. Revenue Report, Revenue Planning, Sales & Pipeline Report, New Budget Development), and accelerate strategy execution by analysing market trends - how they would translate into revenue generating opportunities. You will maintain and update global account databases and contact lists, as well as collate relevant client information from publicly available databases. You will assist stakeholders through provision of administration, coordination, content development and operations support. You will also be responsible for project management, quality control, review of deliverables, and overall lead the program for your designated account/s using the Account Management Framework of support activities. Skills and attributes for success Demonstrate commitment to organizational goals Strong analytical/numerical skills Ability to communicate at different levels within the organization (peer level to senior management) Ability to consistently deliver high quality work even when meeting tight deadlines Ability to plan and prioritize tasks effectively, and juggle conflicting demands Professional maturity to confidently interact with stakeholders. Demonstrate assertiveness, ability to articulate the view points in a succinct manner Communication - Demonstrate effective communication at all levels of the organization, understand the nuances, showcases the ability to listen effectively, have a global mindset and operate effectively across borders with an awareness towards diverse cultures Emotional intelligence - Demonstrate understanding of different working/personality styles and appreciation of the need to flex approach and message to effectively engage with stakeholders Networking - Demonstrate ability to create networks within a company and use the networks to navigate across an organization for purpose of getting information to answer questions across accounts Entrepreneur/proactive behaviour - Desire to make the role their own and to create opportunity areas to involve themselves in day-to-day operations To qualify for the role you must have Bachelor's degree or above from a commercial or business related discipline Experience in research, business operations, and reporting Advanced MS Excel, PowerPoint & Word proficiency Excellent English communication skills - both written and verbal Willingness to work on night shift to work with counterparts, stakeholders, and clients in the US Willingness to work at McKinley West, Taguig City Technology Understand the Business Intelligence tools and should be able to draw the meaningful insights for the account teams to take informed decisions Understanding of CRM tools functionality and practical experience and experience in supporting Account's go-to-market efforts Understanding of financial reporting tools and practical experience to support financial management activities or performing data analysis Proficient in Microsoft Office products - Word, Excel, PowerPoint Experience using Power BI & Power Apps is a bonus Project management, use of procurement portals (i.e. SAP Fieldglass, Beeline or Ariba) are nice to have Ideally, you'll also have Experience in account management and/or business development Experience in providing support, mainly for the US region Experience working in a global/virtual environment Experience working in professional services/consulting firms What we look for We look for high performers, who consistently deliver quality work while continually looking for ways to improve. We want you to have a clear sense of personal and professional accountability, and know how to build relationships by doing the right thing. We look for people who demonstrate drive, vision and determination and are passionate about helping our clients achieve their goals. We want people who understand the challenges of working in a professional services environment, and are focused on achieving and delivering the best for our clients. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Monster

Taguig City, Metro Manila
Permanent
Full-time