Security support engineerTrends Group, Inc.

An excellent opportunity for an aspiring IT professional that wants to make an immediate impact on the deployment and maintenance of the following technology
Enterprise McAfee SIEM,
SIEMplify (SOAR)
Enterprise BeyondTrust,
Imperva WAF and other security tools used by our Security Operations Center.
Duties and Responsibilities
Assists with complex projects and assumes ongoing support of security operations
Design, implement, support, and evaluate security-focused tools and services
Provide security tool integration
Manage resolution, Incident, and Service Request Tickets in accordance with the MICTS Policies and Processes. This includes, but is not limited to, analysis, response, and either resolution or escalation of tickets.
Be an effective interface between Customers, Internal Teams, and Third-Party Vendors.
Ensure that the appropriate escalation processes are followed in a timely manner, ensuring that high Severity/Priority incidents are managed according to standards.
Other related duties to support the Managed ICT Services - Security function
A. Minimum Education
Bachelor's degree in Computer Science, or Cyber-security or equivalent experience
B. Minimum Experience/Training
Have at least 1 year of working experience in the field of IT * Hands-on experience in network troubleshooting, security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc.
Having the training and certifications listed below is an advantage.
ITIL Foundation
CompTIA Security+
CompTIA Network+
CompTIA Linux+
CompTIA CEH
CCSP
CompTIA CySA+
Equivalent certifications related to network and security.
C. Competency
Must work well under pressure
Must have good interpersonal skills
Must be detail-oriented
Must be proactive when identifying potential issues
Must show strong customer management skills
Must be a Team player
Entry Level / Junior, Apprentice IT and Software Information Technology / IT 3 openings Bachelor's degree graduate
The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world's biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. The time has come to explore the possibilities in ICT and beyond.Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time